Cyclefix (Christchurch)

Very welcoming and friendly staff.
Dec 18th, 2022

Superb assistance. Cannot fault it.
Oct 1st, 2022

Phoned the shop before bringing my bike in for repair. Ciaran is very polite and helpful and carried out the repair without any issues. Had to cycle from Mudeford, there is a cycle shop closer but it has a very rude owner/assistant. I will be using Cyclefix for my bike repairs in future.
Sep 23rd, 2022

Took my ebike here for a service - Really pleased, all issues sorted and clean when I picked it up. Very quick turnaround too. Thanks!
Aug 11th, 2022

WARNING!!!!! Beware when using this new shop as it is not like the previous owners who were amazing and genuinely cared for its customers. I have never been treated as bad as this in my life, terrible customer services and very rude! I arranged for my bike to be serviced two weeks ago and had it booked for the 17/8/2022, I work at the hospital so need my bike daily. I dropped my bike at 8.30am on the 17/8/22 and was told sorry can't do today as busy(even tho it was booked in two weeks ago). 2 days pass with no contact and needing my bike today for work I called in but no answer for 20mins. Finally get through and Im told 'haven't even looked at it yet' No apology from the shop at that time and was told if I post about my experience it will be reported as defamation!!! All I was offered was labour cost taking off if I go back. There are a number of shops I would recommend before this shop now. I originally purchased my bikes from the previous owners with no issue but definitely do not recommend cyclefix if you need good service. If you want a good quality service I would definitely not go here.
Aug 6th, 2022