Norrsken

When I was looking for windows and doors on a building constructed from CobBauge, a form of earth construction and the first building to be constructed from this material in the UK, Norrsken offered fantastic technical support (Nick in particular), which greatly aided the design of the detailing for the windows. I had never used Norrsken before, so I was nervous about the quality, however Nick instilled confidence and I was impressed with the images on the website. Well the windows and doors have now been installed on this building, and Im very impressed with the quality and design. Since this project I have specified Norrsken windows and doors on two further projects and would have no hesitation to specify them again.
Mar 8th, 2022

Great quality windows. Really sturdy and strong- easy to fit apart from the weight. Decent fittings supplied with the windows. I had a great experience with Norrsken. I already had most of my house fit with a similar window (triple glazed timber) from a different firm closer to me in Yorkshire. We were doing an extension and I had tried to use this company again, but the service was terrible and they really let me down. So I decided to use Norrsken. The service was great and the lead time on the windows was actually quite short compared to my expectation. The windows from Norrsken are better quality than the ones I have from a different company. A big difference between them is the orientation of the timber in the frame. The way Norrsken do it leaves a much smaller profile on the frame, this is especially noticeable were 2 windows are joined together. I will defiantly use them again.
Jul 26th, 2022

Im writing this review primarily to give credit to the whole team at Norrsken, and to the personal attention given by one of the directors - Nigel J. The sales and ordering process was easy and professional resulting in us ordering high end product bespoke triangular dormer window along with two sets of 5m wide triple glazed three section glass doors and multiple size front and side windows. The installation team were very accommodating and helpful but during the install we suffered some issues related to differences being apparent between survey measurements and our builders aperture implementation. This meant that the installation could not be finished as scheduled and we had to undertake investigation and remedial actions with the Norrsken team. As we all know things can go wrong and the measure of a professional company is what they do about it when they do. This culminated in an investigation process and assessment of requisite remedial works which the Norrsken director personally took ownership for attending our site and discussing with us possibilities. We struck an understanding and Nigel formulated a remedial plan, which whilst it took some time has resulted in us being very happy with the outcome the end result looks superb. So I would recommend Norrsken as a company that deliver a very professional product and excellent after sales service. Well done!
Mar 10th, 2022

Choosing windows and doors for our self-build was a long journey that involved looking at multiple companies. In the end Norrsken offered a quality product at a good price and ticked all the boxes for us. From our initial conversations with the sales team including a visit to the showroom to the excellent communications during the design process and the on-time delivery (despite us delaying the installation due to other trades dragging their heels which Norrsken were happy to accommodate) to the excellent installation and post installation support we are very happy with our windows, sliders and doors. Our house isn't finished yet but we hope that the windows and doors will provide us with many years of excellent performance. Thank you to all at Norrsken for a wonderful experience.
Oct 18th, 2021

We cannot recommend the Norrsken team and their windows highly enough; from first contact in January 2020 to delivery in February 2022 they dealt with us on our self-build Passivhaus in an exceedingly friendly and professional way - in spite of Covid and our many changes of mind! They were even happy to advise us on installation, which we undertook ourselves, and the delivery driver was incredibly helpful in trying circumstances as the delivery was made at the height of Storm Eunice! As a Passivhaus consultant, through my clients, I have experience of other window manufacturers working in the ultra low energy sector and all have at least one area where things tend to fall down a bit; this is not the case with Norrsken and they even manage to provide excellent well made windows suitable for a Passivhaus as part of it! In short the experience of dealing with them and their products are both to be highly recommended.
Sep 24th, 2021