Boots Pharmacy

Very slow service,limitedcustomer service,but must admit always,message me when my prescription is ready,need to enter the 21st century
Mar 9th, 2023

This must be one of the slowest most understaffed pharmacies in BCP. The queues here are ridiculous, the staff seem to not care and will happily keep people waiting while they chat. Save yourself a lot of frustration and go somewhere else
Jan 26th, 2023

Pitifully slow, wanting a week to dispense prescriptions. It seems to be a common issue with Boots; they take over all the local pharmacies but don't seem to be able to cope with the demand. This branch NEVER answer their phone, someone keeps lifting the receiver and replacing it. Corfe Mullen has a great GP Surgery, shame the same can't be said about Boots
Nov 2nd, 2022

Great Pharmacy with professional, friendly Staff, they could do with more help for queues, as it is such a busy Pharmacy & Much Needed for a Large Village. Collecting Prescriptions & Buying products for peoples Health are Very Important, to make sure each person has correct items & any info needing to be made aware of.
Aug 16th, 2022

Summary of a long message: Be prepared for a queue. Then all you need to experience a five star service is Patience, Empathy, Gratitude. These are very professional friendly staff, even tho they are clearly stretched as it is a very busy chemist. They are humans not machines. So if you are grumpy or critical, you might get a human response. They are trying their hardest to provide an excellent service. They wont be getting paid well and will get demoralised and leave if they get over-demanding ness and negativity in return. Then the queue will get even longer! I am an ex-NHS doctor so I know how they feel. This is how to experience a five star service: Only come here if you are willing to queue. Allow plenty of time. Accept the wait. Make use of the free time, even enjoy the queue! Bring some admin, read a book, play on your phone, chat to people in the queue (without moaning about the queue!). If you struggle to stand, grab a chair and ask someone to hold your place in the queue. If you see someone who might be struggling, offer to hold their place while they sit. When you reach the counter, dont be afraid to show your empathy and gratitude: acknowledge that staff are busy and thank them for their hard work. Be grateful. If you are too stressed to do this, maybe consider changing your own lifestyle?? Or learn to accept it. Services are all massively overstretched at the moment, and its likely to get more so. So best for our own well-being and everyone around us if we all adapt to that fact.
Dec 25th, 2022