Smile Dental Care - Poole

Sunday evening a filling became loose. It's in the front so very much visible if I smile. I was so stressed out becouse it happened 2 days before an important job interview. I called Smile Dental Care Monday morning, and I got an appointment, same day 11am. I was called in as soon as I arrived, and my filling has been replaced immediately. The quality of the new filling is superior comper to the old one, amazing smooth job. The staff super friendly and helpful, they saved me from awful stress and anxiety. Thank you so much!
Mar 13th, 2023

VERY poor clinical behaviour - bordering on incompetent! I cannot recommend this place in spite of cheery staff - I was given an Emergency Appointment by NHS111 and was not examined (aside a cursory visual check), no x-ray, despite a very deep hole in one of my molars. This led the dentist to fill two teeth and send me on my way. Within 6 hours my face was aching madly, then within 12 hours my jaw started to swell up, restricting my swallowing. Another call to NHS111 with concerns has seen me referred to a different practice, who x-rayed, instantly spotted the very obvious abscess and has prescribed two lots of antibiotics to get my face back to normal, before extraction of the offending tooth.
Feb 7th, 2023

Can't recommend this place, the staff are friendly but I don't think the care provided is appropriate really - the dentist did not even examine me at my appointment that I spent an hour getting to in absolute panic as I have a big fear of the dentist and I was left wondering why this could not have been done over the phone as I was just given a prescription (this has previously been done over the phone when I required a different antibiotic so I'm even more confused, seems a waste of the dentist time as well as mine...) I am now going to a different surgery as I felt very uncomfortable about my last experience, especially as I had explained clearly that the problem had gotten worse and I was in a lot of pain so I did really expect to be examined at least briefly. Appointments are literally always available which says a lot really, I think many people have left this surgery and I will too, especially as the last dentist I was with there was actually struck off the register for providing inadequate care! So I would really expect them to be making more effort not less!
Dec 1st, 2022

Had our first appointment today.. Lovely atmosphere for a dentist.. Lovely receptionist and a great dentist.. So pleased to of found them.
Nov 3rd, 2022

Up until recently I had good things to say about Smile Dental Care, however 2 of the Dentists have made me feel uncomfortable, one of which I had a panic attack and cried whilst sat on the chair. They tried filling forms out incorrectly and getting me to sign. If I had a choice I would be seen by a different dentist, but there is a high demand at the moment and that is not an option currently. Would not reccomend smile dental care.
Nov 3rd, 2022