McColl's

Just avoid it's best advice I can give you!
Mar 29th, 2023

Awful customer service! I went in to post some parcels via yodel and was made to feel bad for even going in there! Twice, I was made to feel guilty for sending parcels by both the store manager and another female member of staff there. While scanning through my parcels the manger proceeded to tell me "I wish they never gave us this, we've sent so many since it started" and complained about other customers using the system. It is not my fault that your store was allocated this service, perhaps take it up with yodel or the area management for the store rather than making nasty comments towards customers. I work in the Dolphin Centre and would never speak to a customer this way. Made me feel really uncomfortable and embarrassed so I will not be returning to the store. In future I will use Hermes at a different store on the high street where the staff are more accommodating, and aren't buying and cashing in scratch cards during their shift!
Jul 14th, 2022

May 12th, 2022

It's just too small for how much it tries to do, it's got so much crammed into a very small store and lots of very basic things get neglected, for example you queue to pay basically right in the doorway, and it only takes four people appropriately distancing to have a queue right out the store. There's a lot here, but at the same time nowhere to actually walk around or any good place to stand and look.
Oct 7th, 2021

Moldy milk
Jul 16th, 2021