TaxAssist Accountants
Hours
Chamber Rating
-
Adam Bailey
David and the team at TaxAssist were super helpful and timely with great, clear communications across quite a complex subject. Will definitely be using them again for my tax returns!
Mar 19th, 2023 -
Daniel Bowles
So professional and easy to work with. I wouldnt use anyone else!
Feb 14th, 2023 -
mike avery
no hassle, straightforward service, with excellent communication at all times. a big help for my small buisness.
Dec 19th, 2022 -
Debra Curtis
Had a consultation with Connor this morning, and now feeling less stressed knowing my tax affairs are in professional hands, thankyou Connor.
Sep 29th, 2022 -
gemma watts
I cannot warn you strongly enough not to instruct this company. I will share the email I sent to head office (which never got a response) which I think outlines all you'll need to know if you're thinking of using TaxAssist. I am now having to find another more reliable and competent firm and start from scratch. "I have been working with One of your colleagues in the Poole office for the last 2 months regarding a tax return. I was told initially this should only take a couple of weeks to complete but it drags on and on. He has now missed both the initial deadline the HMRC gave for return and the extension he tells me he negotiated. I don't hear from him for days/weeks at a time despite emailing, calling and leaving messages which never get returned. There's never any real apology or explanation when I do get hold of him. I am getting additional interest added daily to the amount I owe HMRC, this is now nearly an additional 300 out of my pocket since the initial deadline passed because of a delay I'm not aware of any genuine reason for. I know your staff are self employed and you say that complaints should be taken up directly with them but I have been getting absolutely nowhere. I am at the stage where I cannot trust a single word he says as he has not delivered on a single promise or timescale he has ever given me. I can't tell you the amount of stress and anxiety this has caused me over the last 2 months. I am losing sleep and ending up in tears of frustration and hopelessness with the situation. Please, please is there anyone else I can talk to or deal with to get this resolved?"
Oct 13th, 2022
Contact Info
- (120) 274-9801
Questions & Answers
Q What is the phone number for TaxAssist Accountants?
A The phone number for TaxAssist Accountants is: (120) 274-9801.
Q Where is TaxAssist Accountants located?
A TaxAssist Accountants is located at 256 Ashley Rd, Poole, eng BH14 9BZ
Q What is the internet address for TaxAssist Accountants?
A The website (URL) for TaxAssist Accountants is: https://www.taxassist.co.uk/accountants/poole/?utm_source=google&utm_medium=google_my_business&utm_campaign=local
Q What days are TaxAssist Accountants open?
A TaxAssist Accountants is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is TaxAssist Accountants rated?
A TaxAssist Accountants has a 4.7 Star Rating from 58 reviewers.
Hours
Ratings and Reviews
TaxAssist Accountants
Overall Rating
Overall Rating
( 58 Reviews )Adam Bailey on Google
David and the team at TaxAssist were super helpful and timely with great, clear communications across quite a complex subject. Will definitely be using them again for my tax returns!
Daniel Bowles on Google
So professional and easy to work with. I wouldnt use anyone else!
mike avery on Google
no hassle, straightforward service, with excellent communication at all times. a big help for my small buisness.
Debra Curtis on Google
Had a consultation with Connor this morning, and now feeling less stressed knowing my tax affairs are in professional hands, thankyou Connor.
gemma watts on Google
I cannot warn you strongly enough not to instruct this company. I will share the email I sent to head office (which never got a response) which I think outlines all you'll need to know if you're thinking of using TaxAssist. I am now having to find another more reliable and competent firm and start from scratch.
"I have been working with One of your colleagues in the Poole office for the last 2 months regarding a tax return. I was told initially this should only take a couple of weeks to complete but it drags on and on. He has now missed both the initial deadline the HMRC gave for return and the extension he tells me he negotiated. I don't hear from him for days/weeks at a time despite emailing, calling and leaving messages which never get returned. There's never any real apology or explanation when I do get hold of him. I am getting additional interest added daily to the amount I owe HMRC, this is now nearly an additional 300 out of my pocket since the initial deadline passed because of a delay I'm not aware of any genuine reason for. I know your staff are self employed and you say that complaints should be taken up directly with them but I have been getting absolutely nowhere. I am at the stage where I cannot trust a single word he says as he has not delivered on a single promise or timescale he has ever given me. I can't tell you the amount of stress and anxiety this has caused me over the last 2 months. I am losing sleep and ending up in tears of frustration and hopelessness with the situation. Please, please is there anyone else I can talk to or deal with to get this resolved?"