Chantry Vets Surgery, Pontefract

First class care and attention for my min daushound 10 out of 10
Apr 28th, 2023

Would not recommend this vets. Over charged me and they admitted to this and now Im fighting for my refund. The vets are constantly rushed & its not a nice experience when you want to ask for advice. There attitude skinks and are unwilling to solve disputes. The bad reviews on social media regarding this practice are clearly true.
Mar 13th, 2023

For the second year in a row I have turned up today for a pre-arranged annual vaccination appointment to be told there wasnt a vet available. The receptionist told me I should have been told the appointment had been cancelled, I went through my call list with her at the time she said I should have been contacted and showed her no such contact attempt had been made, I also showed her the appointment reminder text message I received at 10am this morning to remind me of my appointment, something I obviously would not have received had the appointment been cancelled. I was told the appointment should not have been put in the diary as they do procedures after 3pm and then offered me an alternative appointment later in the week at 6:10pm which completely contradicted her previous statement. I declined the alternative appointment as I have absolutely no confidence that Chantry vets will actually have a vet available to see me and my pet and I am absolutely fed up of being messed around by them. This clearly isnt an isolated incident as its the second time in two years I have been messed around like this by Chantry Vets when booking what should be a straight forward vaccination appointment.
Mar 11th, 2023

Brilliant friendly amazing staff. Problems listened to and sorted. My dogs were made to feel very calm..car park behind for concenience.. thank you
Feb 7th, 2023

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Dec 28th, 2022