Alma Healthcare Centre - Medicus Health Partners

Absolutely dispicable the way they treat their patients. I gave the dermatology department assistant my name, they left me waiting a whole hour. Went to the main desk to be told both the dermatologist and 'assistant' had left and gone. If I could give this place 0 stars I would. I work and pay my tax towards the NHS and get treated like this. Shameful and disgusting. I will be making a formal complaint.
Apr 17th, 2023

Mar 25th, 2023

I was booked to see A skin photography clinic is also called a teledermatology clinic instead I saw a healthcare assistant I asked why am I seeing a health care Assistant when I should be seeing someone to do photography she raised her voice very loud looked very angry I said it not professional to shout at patient I told her I am not leaving till I see the manager she said get out I told her I will video her she said if I video her she will smash my phone she called police on me and have banned me from visiting this practice again its no wonder they have 2 reviews they treat patients badly this is the evidence
Mar 17th, 2023

I got told to come here to see a dermatologist after booking an appointment at North Middlesex hospital. I took time out of work and had to travel quite far from where I live, only to be told when I got in the room that I'd only be seeing an assistant and that I should send photos of my condition to a phone number before the dermatologist would get in touch with me. Total waste of time as there was no reason for me to visit the clinic, and I have no idea how long I will now have to wait to see someone who can actually help.
Mar 16th, 2023

I just joined the practice this month and on my first appointment Ive already had issues. They had sent me to a different surgery for my appoint only for me to get there and they told me I never had an appointment there and even the satay explained that apparently this happens alot with this surgery bare in mind I also had to pay for transport to get here so I basically waisted my money. At this point I need to leave them immediately because this is just ridiculous. If I could give 0 starts I would.
Mar 9th, 2023