Polesworth & Dordon Group Practice

I just had an appointment with a GP to tell them I'm struggling with my eating and my mental health....and she laughed. She actually laughed down the phone. I never usually complain but that's actually so upsetting and it really wasn't what I needed.
May 29th, 2021

Always an excellent service, busy but friendly and efficient. Like all surgeries there can be difficulties getting an appointment but overall an efficient set up
Nov 22nd, 2018

I sometimes moan about the length of time it takes on the 'phone to book an appointment;- but never again! I have, over the last week seen the NHS at it's very best. I had an eye test recently and was diagnosed with early signs of glaucoma. I also suffer with severe pain through having arthritis and have had one knee replaced. I asked for an appointment and saw a doctor within 3 hours. I raised the question of the effects of glaucoma and was immediately reassured. Regarding my arthritis, I was invited to have a steroid injection into my knee and received the injection the next day. The relief was almost instantaneous. I cannot give thanks enough to everyone involved at both the opticians and the medical practice at Polesworth and Dordon;- From the receptionists, the doctor (Dr Gordon Brown), and the lady who came from Nuneaton to take a blood sample. All were kind, helpful and obviously caring. THANK YOU. (I have already thanked the people at the Opticians)
Jul 18th, 2018

Not able to get appointment. Receptionists robotic
Jul 22nd, 2017