Cooplands

Worst cooplands in the area, couple of staff members not very helpful. Disappointing
Feb 26th, 2023

Feb 20th, 2023

Gone down hill fast since EG Group took over. Used to be a great little store for sandwiches etc but since the take over there have been so many changes to the menus and pasties. The sausage rolls have shrunk massively but the price has doubled! The prices are often wrong or non-existent, you'll be lucky to get bread (often sold out very early) and there's never any cheese for sandwiches. Oh and watch out for bones in the pasties! NO longer a family business, now it just churns out low quality mass made food. No wonder the Manager left (smart man). The staff that work there are still all friendly but the company has gone to the dogs. Cooplands doesn't care about its customers anymore. P.S good luck if you have any dietary requirements cos there doesn't seem to be any thought or consideration taken for those people and cross contamination is rife. Spend an extra couple of quid and go to Laveracks or Whisk around the corner...far superior quality.
Nov 22nd, 2022

My partner and I visted Couplands today as we're are visiting the area for a few days rest due busy work loads being paramedics, we popped In for a much needed cake, however due to not being able to decide stright away we asked that the two youg men be served first.....when it come to our turn to be served we were just ignored to the point it became apparent we're not going to be served. This also became very embarrassing, if you are visiting from another town I would not recommend going here
Nov 11th, 2022

Stopping at Pocklington for lunch, we went to Cooplands as we've always had great experiences with their venues in various other towns. What a mistake. When it was our turn to be served, we asked for sandwiches to be made, only to be told that they only make the same sandwiches as the ones pre-packed, so we'd have to choose from those. Sounded a bit odd but we complied and as such we lost our spot in the queue, having to go back to the display fridge containing the ready-made sandwiches. We settled for some of them (not really the fillings we wanted to order, but....) and went back in the queue to pay, only to see that everyone else in front of us was having fresh sandwiches being made on request! Maybe you have to be a local to have that privilege? Poor customer service if that's the case. We voted with our feet and left without buying anything. Very disappointing.
Aug 3rd, 2022