Chubb Fire & Security
Hours
Chamber Rating
-
Chris Hopkins
Chubb have been maintaining our fire equipment for many years and though expensive they are thorough and professional.
Jul 28th, 2022 -
Annabel Bridgewater
We are away on holiday We were rung by the Security system to say our alarm had gone off. Our gardener who lives 10 miles away was asked to attend late at night. In the meantime we called Chubb to be told that our battery had gone flat. Their battery! Hopeless! We are changing companies.
Jun 7th, 2021 -
Harry Bott
For a company that deals in security it is amazing that they employ people who lie. Do not use chubb security for you alarm systems. They provide dreadful service at an expensive price. Any dispute on billing and then they get aggressive on chasing bills. Avoid.
Apr 26th, 2019 -
Gill Joyce
I have been a customer of Westcountry security Chubb security for over 30 years. I have no issues with the maintenance of my system, I can not say the same for the billing staff. Last Saturday due to an issue with their system they charged me twice for the same thing. I have spent all week trying to get a refund of 240. I was told on Tuesday I would have the refund on Wednesday, yesterday they told me I would get a refund on Thursday, today they told me the money had been refunded, (it has not). The operator phoned back to say she "thinks" the money is with HSBC. I do not even bank with HSBC. I have been shouted at by a male customer service guy, I have had the phone slammed down on me and I have been lied to. I have made a formal complaint which has not been acknowledged. Think our happy relationship is about to end!!
Dec 18th, 2018 -
David Cumbers
Oct 12th, 2018
Contact Info
- 800321666
Questions & Answers
Q What is the phone number for Chubb Fire & Security?
A The phone number for Chubb Fire & Security is: 800321666.
Q Where is Chubb Fire & Security located?
A Chubb Fire & Security is located at Porsham Cl, Plymouth, eng PL6 7DB
Q What is the internet address for Chubb Fire & Security?
A The website (URL) for Chubb Fire & Security is: http://www.chubbfiresecurity.com/en/uk/
Q What days are Chubb Fire & Security open?
A Chubb Fire & Security is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Chubb Fire & Security rated?
A Chubb Fire & Security has a 1.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Chubb Fire & Security
Overall Rating
Overall Rating
( 4 Reviews )Chris Hopkins on Google
Chubb have been maintaining our fire equipment for many years and though expensive they are thorough and professional.
Annabel Bridgewater on Google
We are away on holiday We were rung by the Security system to say our alarm had gone off. Our gardener who lives 10 miles away was asked to attend late at night. In the meantime we called Chubb to be told that our battery had gone flat. Their battery! Hopeless! We are changing companies.
Harry Bott on Google
For a company that deals in security it is amazing that they employ people who lie. Do not use chubb security for you alarm systems. They provide dreadful service at an expensive price. Any dispute on billing and then they get aggressive on chasing bills. Avoid.
Gill Joyce on Google
I have been a customer of Westcountry security Chubb security for over 30 years. I have no issues with the maintenance of my system, I can not say the same for the billing staff. Last Saturday due to an issue with their system they charged me twice for the same thing. I have spent all week trying to get a refund of 240. I was told on Tuesday I would have the refund on Wednesday, yesterday they told me I would get a refund on Thursday, today they told me the money had been refunded, (it has not). The operator phoned back to say she "thinks" the money is with HSBC. I do not even bank with HSBC. I have been shouted at by a male customer service guy, I have had the phone slammed down on me and I have been lied to. I have made a formal complaint which has not been acknowledged. Think our happy relationship is about to end!!
David Cumbers on Google