Down House
Chamber Rating
-
O X
Oct 18th, 2020 -
Clifford Moffatt
Jun 20th, 2019 -
Amy Cunningham
Jan 23rd, 2023
Contact Info
- (175) 278-9393
Questions & Answers
Q What is the phone number for Down House?
A The phone number for Down House is: (175) 278-9393.
Q Where is Down House located?
A Down House is located at 277 Tavistock Rd, Plymouth, eng PL6 8AA
Q What is the internet address for Down House?
A The website (URL) for Down House is: http://www.mayhaven.com/
Q How is Down House rated?
A Down House has a 2.5 Star Rating from 2 reviewers.
Ratings and Reviews
Down House
Overall Rating
Overall Rating
( 2 Reviews )
O X on Google
Clifford Moffatt on Google
Amy Cunningham on Google
The clients in the care home were left without assistance and on one occasion (that Im aware of) were ignored for hours, despite me asking a member of staff to assist her. My own mother was a client for 24 hours when I made the decision to discharge her. Following her arrival, there was no induction or welcome, the bathroom was left soiled and unusable. As well as the staff members leaving her with no assistance to get out of bed; thus resulted in my mother being left in her bed from 10pm until 5pm the following day. After speaking to a member of staff about our decision to discharge her due to the poor care, there was no enquiry into the despicable care and no attempt has been made since to follow up on this. This was now 7 months ago- how has the care system allowed individuals to run privately owned care homes and yet rate them satisfactory on the Care Quality Commission report? If you are reading this, you should act in one of two ways- A) do not choose this care home for anybody you know or b) carry out a full inspection of these premises. I will continue to share this with the CQC.
