Crownhill Library

Apr 22nd, 2023

Lovely staff, easy access also has a sit outside area good quantity of varied books a must visit library
Apr 2nd, 2023

Helpful friendly staff and a lovely library
Mar 30th, 2023

Sep 30th, 2022

Unfortunately we experienced an incredibly unhelpful group of librarians this morning (Saturday 13th), in fact they were borderline rude. Our son is really trying to improve his reading and we are encouraging him to have a passion for books. Unfortunately, whilst he was returning 4 x books which were part of the summer reading scheme (great initiative by the way ) he had accidentally forgotten to bring his record sheet. Sadly, rather than offer support and encouragement for his efforts, both him and my wife were bluntly refused another sheet (very demotivating) and after much tutting, raised eyebrows and resistance they finally agreed to give him the reward stickers for completing the 4 stories (stickers part of the programme). At no stage was a well done offered towards my son, or so much as a smile. I have no issue with the sheet, it was our mistake, but having courteous staff who encourage reading amongst young people should be a prerequisite of this role. Please consider your mannerisms when dealing with young people, your actions can have lasting repercussions, both positive and negative!
Aug 28th, 2022