Chard Road Surgery

Opens at 9am Not 8am. And the building looks like a house. Very confusing.
May 15th, 2022

As awful as ever.Nigh on impossible to contact by phone.Classing this practice as inadequate is a compliment they dont deserve.
Oct 16th, 2021

Appauling surgery on every level.They cancel repeat prescription without informing me. Receptions are rude and obstruct you getting an appointment. They tell you to call at 8 AM every morning to get appointments then there are none available. They cannot book you one in advance.by the time you do get through the long-haul and ridiculous five minute message at the beginning all the appointments have gone anyway if there were even any to begin with. They told me to call back and they'll be six appointments alllocated the next day and there weren't any.i've been waiting over five weeks for an appointment now. Also they wouldn't even let me speak to a doctor on a call back it had to be a nurse practitioner who was useless and rude made the issue worse. I have to agree with some of the review saying the surgery should be shut down and the receptionist should not be allowed to get away with a level of rudeness and obstruction they cause.this is Sterling Road Surgery I am referring to. Not Chard Road
Nov 17th, 2019

been trying to get through for 90mins now, rings for 3mins and then automated voice says cant take my call and hangs up..this is a terminal illness related call, 1 number for 2 (or more surgeries?) surely a 2-3 person switchboard with a direct line for priority and a separate number for daily appointments/prescripts etc..very dissapointing, i assume half the people ringing are just checking something, or people who the chemist could diagnose...
Oct 31st, 2018

Appalling reception service. Arrogant, patronising and clearly hates every minute of being there. Shame on Darren Hart (Operations Manager) and Nicky Evans (Practice Manager) for simply dragging anyone off the street to fill the post. Would like to give zero stars if I could.
May 2nd, 2018