Dr B Shah - Bannockburn Surgery

I called at 8am regarding my symptoms and the doc called me back at 3:30 she asked me to explain everything and then invited me in strait away for a check up and sent me on my way with bloods and ecg bookings , thank you for making time for me .
Apr 22nd, 2023

Good staff
Apr 1st, 2023

Highly Impossible to see a doctor and receptionists are not helpful but the doctors are wonderful,it's frustrating
Mar 12th, 2023

You can never get an appointment! Which leaves you feeling vulnerable. Most of the receptionists are unhelpful, abrupt and make you feel like your expecting too much. Most of the time there's a phone issue. I've called 78 times within the last 26 minutes and can't even get through...
Dec 21st, 2022

Always told to call at 8am to make an appointment, can you ever get hold of the surgery at that time..NO! Ive called the surgery from 8am to 845, 88 phone calls being engaged or just ringing and still no luck! Called the following day, after 56 calls I managed to get through only for the receptionist to diagnose my health problems.. i didnt know they are medically educated and studied to also give advice!!! This practice is a joke, its all about numbers and money now days.
Nov 22nd, 2022