Essex Steam Cleaning

I didnt get the chance to see if this service was worth it, arranged to get my engine cleaned for 2pm he wanted to do It later but I informed him I was working nights over that period so would be on a tight schedule not beeing free in the morning or evening, the person I spoke to agreed and we said Id bring it in at 2, on the day the guy messaged me to confirm 9 in the moning, I was trying to get some sleep from having just worked night shift but no stress it didnt wake me up, I woke up after about 5 hours of sleep so I could get it to him in time and get back into work and replied to his text to confirm, about 20 to too he messaged me again asking if I was comming, I said yes as I replied about 40 mins ago. The man then sent me a very abrasive text questioning why I didnt reply earlier. I reminded him I was on nights and wasnt up as we had discussed and he then told me he would not be making the appointment. I said no worries Ill find somewhere else and reminded him that again I was on nights so wasnt awake like we had discussed and he then continued to inform me how he wasnt going to rush around, how I should of called him at 1 and how he has so much work he doesnt need my Buisness, well good luck to you mate you wont be getting my business anytime soon and I wouldnt recommend anyone else uses him as this customer service is very very poor, I also question how much Buisness he takes as cash like he insisted I needed to pay
Mar 8th, 2023

Did what needed to be done
Jul 16th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 5th, 2021

Just had my mini coopers engine steam cleaned, top and bottom . Excellent service indeed. Highly recommend this business to anyone, very reasonable rates
Mar 9th, 2021

Positive: Quality, Responsiveness, Value
Oct 9th, 2020