Kasmani Pharmacy

Worst customer service I have ever experienced should have been 0 star as they dont deserve even one star. They dont bother to answer the phone. I rang almost 8 to 10 times to enquire whether they have revived my prescription. But no one responded the calls. When I went to pick up my medicines I was told they dont have medicines and they have to ordered. I said to them it would have been easier if they could have answered the phone and informs me the same as it would have saved me runs to pharmacy. The gentleman with little hair started shouting saying they are busy. I said you are not busy all 4xstaff were chit chatting and also Missed phone calls from other customers while I was present in the pharmacy. Also they were quarrelling saying they dont want to answer the phone calls. I said to him I have seen how busy you are and how you are treating customers. Then he said he will not serve me, I said to me I dont anyway his service as he was quite rude. I took my prescription and left. There is no point in supporting local businesses when they have such attitude. I went to Hayes town and was served straight away. Avoid this rude pharmacy as they dont have decency to speak to customers.
Apr 25th, 2023

The staff at this pharmacy isn't that bad at all but I would like to mention this one very young girl who always has got her head covered is very very rude and not cooperative aswell. I have been going this pharmacy for a very long time and last 2 times when I went there , luckily they weren't busy so I stood at the counter to be served . This young girl saw me waiting but she just kept on chatting to her colleague and the conversation was about families . Another guy popped in and stood behind me waiting, she saw him aswell but didn't bother to get up and serve us . When finally she got up and asked how can I help. I said prescription to pick up, she asked dob and I answered and I said the name before she asked . She looked at and said have I asked you yet. Kasmani pharmacy if this young girl is family then can't say much but if she is working then she really needs training big time to how to serve and how to talk to people. Very disappointed and sadly changing pharmacy for repeat prescription. Obviously it won't make any difference to kasmani but if you get to read it please give this young girl some valuable lesson. Sorry if I said too much.
Dec 5th, 2022

Went the extra mile in my hour of need. Excellent service!
Nov 18th, 2022

a most horrible place to be at for someone who is already unwell. there staff neither respect nor care for people who are making them even richer by the minute. After over 30 years of use, advising all to ignore it like a plague.
Oct 3rd, 2022

Sep 5th, 2022