Rackspace Ltd

Apr 24th, 2023

I have been using rackspace for a few years. They were very good so I moved all my clients to them but then level of support has gone down so much. Most of their online chat people don't even understand the question. They all give different answers and wrong information too. Ticket system has gone nearly dead. They don't even deal with tickets. I sent about 15 messages and they replied after months. I would move away from this firm now. Very disappointing. Update: they don't even reply to very important issues. Chat support is totally useless. No answer to tickets. Very careless.
Feb 15th, 2023

(Translated by Google) Provider of computing services, from storage services to large projects. The design of the place is very impressive, each floor has a "theme" and in a very British style. The work areas are in an open space style and ensure continuity between the different departments. There is also an impressive dining room on site and a beautiful entrance floor. (Original) , . , "" . open space . .
Jan 7th, 2023

It's Saturday 17:15 as I write this review and my last received emails were yesterday 7am. That's over 1.5 days of missing emails and communications. The worst thing? It seems all those emails will not ever arrive meaning I have lost out on potential business as well as hindered my reputation on my customer relations with my client base. Totally unacceptable from what I thought would be the safety net of a veteran company in servers and security. I have followed Rackspace' guidance on migrating to Office 365 but Microsoft' clunky registration process to become a partner is a longwinded process in which now is blocked by a review which will take 3-5 days Meaning I can't do anything right now.
Dec 30th, 2022

Really good place to work.
Nov 30th, 2022