MTG Solicitors

I rang up feeling very vulnerable. My poor executive functioning has caused me to fail to attend to a matter which has lead to some legal difficulty. The woman that took to my call was condescending and made me feel very small. I could hardly get my words she was so intent on telling me they could not help. She would not allow me to speak to the manager when I rang back and denied being patronising. That is not for her to say. She also told me that no solicitor could help me with my problem which made me feel really down and hopeless, and has since been debunked by another solicitors that Ive contacted. I wasnt my best self, sure, but when youre met with condescension and contempt, and someone refuses to listen to you, what else is there to do but stick up for yourself? I would not recommend MTG solicitors to people that are neurodivergent and/or mentally ill or vulnerable in any way. Oh, and she told me to pay a debt that had been accrued by someone falsely using my details! This is incredibly irresponsible advice as it would affect my credit score for life. I should also mention that I told her that her behaviour towards was causing me to experience a severe panic attack, and she did not seem to care in the least. That receptionist is a piece of work and make no mistake.
Feb 14th, 2023

Apr 29th, 2023

The lady by the name of Rani that helped me was very useful and friendly. Many thanks, Taghrid
Apr 12th, 2023

Receptionist cut the call before letting me finish asking things. Unbelievable.
Mar 18th, 2023

The receptionist needs to be sacked! She is extremely rude!!! This is the second time I have called and the second time she would not let me explain. So unprofessional, just wanting to rush me off the phone. She needs to be aware that people seeking help from such a service maybe stressed, depressed and may have a variety of emotions. How on earth did she get the job? Judging by the other reviews Im not the first person to experience her rudeness. Such a discredit to the service.
Nov 18th, 2022