The Rib Shack
-
5 Station Square
Petts Wood and Knoll, eng BR5 1LY - (168) 983-6181
Hours
Chamber Rating
-
Alexander Carnochan
It appears that the Rib Shack has changed hands as a few things have changed over the last year. The main change is the menu. No longer is there as wide array of ribs, burgers, and other dishes. Where before there were a dozen burger choices, now there are perhaps 8. What's more, there is only one meal that a vegetarian or vegan could eat. I was expecting one or two fish dishes but the only offering was a vegan burger. I was a little disappointed as there used to be a bigger selection. The ribs seemed to be good from the response others in my party gave, as well as the steak. I had the garlic chilli prawns with mac&cheese and chips to make up my meal given that I don't eat meat. Those items were nice and we'll presented. In terms of service and atmosphere, we had our lunch on a Sunday afternoon at around 3pm. We were the only customers there aside from one other table for 2, which arrived just before we left. I'm sure it livens up towards the evening or in the week. However, given how quiet it was it took nearly 45 minutes for our food to arrive from the kitchen. We received our drinks quickly enough and were offered several more drinks throughout our meal. It was only when we flagged the food delay that it suddenly appeared. So, that was not the best experience. Once the food did come out though, it was good quality, plentiful and well put together. Again, we did feel a little disappointed at the narrower choice of food on offer. The staff were friendly enough and communicated well. Given that they did not have a lot to keep them occupied, we didn't notice any inappropriate chatter, behaviour or anything that can typically happen when it gets quiet. So, hats off to them for that. If you've not been back here in a while, I'd check the menu ahead of coming in (once the website is back online). If you're a carnivore then you'll be fine but if you were expecting the old fish and salmon or even halloumi dishes, they've all gone. The Rib Shack only having one option for vegan/veggies is very limiting. In terms of price, given the more limited menu I felt that 180 for 5 people (starter, main, chips + 1/2 drinks), which is 36 a head wasn't extortionate but felt a little high given all the changes and limited menu. Please add the salmon or a fish fillet dish back to your grill menu, and widen the options for veggie/vegans beyond the staple go-to vegan burger. I promise this will make a big difference to the general comfort of your guests in the long run. In summary, a nice place to go if you don't mind a slightly higher than average price point. Limited choice for non-meat eaters and somewhat slower service (although this is based on a single experience). Well worth giving the Rib Shack a go. I would just temper expectations if you used to visit here before it's changed management.
Apr 21st, 2023 -
Tom Baldock
Exceptional food and service, love the new menu after the reopening and would 100% recommend
Apr 19th, 2023 -
Kim nurserynurse
Wheelchair accessibility: This is why it is one of our favourite places -my husband is in a wheelchair, it's very accessable and the staff very friendly and it has a disabled toilet too. Dietary restrictions: My husband also has a severe allergy and this has never been a problem when we eat here, we have always been able to eat here safely.
Oct 23rd, 2022 -
Adam Shippam
Oct 12th, 2022 -
Dan Taylor
Parking: Paid parking on the street. Food : 4/5 | Service : 5/5 | Atmosphere : 3/5 More
Oct 10th, 2022
Contact Info
- (168) 983-6181
Questions & Answers
Q What is the phone number for The Rib Shack?
A The phone number for The Rib Shack is: (168) 983-6181.
Q Where is The Rib Shack located?
A The Rib Shack is located at 5 Station Square, Petts Wood and Knoll, eng BR5 1LY
Q What is the internet address for The Rib Shack?
A The website (URL) for The Rib Shack is: http://www.theribshackgrillandbar.com/
Q What days are The Rib Shack open?
A The Rib Shack is open:
Thursday: 5:00 PM - 5:00 PM
Friday: 5:00 PM - 5:00 PM
Saturday: 12:00 PM - 12:00 PM
Sunday: 12:00 PM - 12:00 PM
Monday: 5:00 PM - 10:00 PM
Tuesday: Closed
Wednesday: 5:00 PM - 5:00 PM
Q How is The Rib Shack rated?
A The Rib Shack has a 4.3 Star Rating from 353 reviewers.
Hours
Ratings and Reviews
The Rib Shack
Overall Rating
Overall Rating
( 353 Reviews )Alexander Carnochan on Google
It appears that the Rib Shack has changed hands as a few things have changed over the last year.
The main change is the menu. No longer is there as wide array of ribs, burgers, and other dishes. Where before there were a dozen burger choices, now there are perhaps 8.
What's more, there is only one meal that a vegetarian or vegan could eat. I was expecting one or two fish dishes but the only offering was a vegan burger. I was a little disappointed as there used to be a bigger selection.
The ribs seemed to be good from the response others in my party gave, as well as the steak. I had the garlic chilli prawns with mac&cheese and chips to make up my meal given that I don't eat meat. Those items were nice and we'll presented.
In terms of service and atmosphere, we had our lunch on a Sunday afternoon at around 3pm. We were the only customers there aside from one other table for 2, which arrived just before we left. I'm sure it livens up towards the evening or in the week.
However, given how quiet it was it took nearly 45 minutes for our food to arrive from the kitchen. We received our drinks quickly enough and were offered several more drinks throughout our meal. It was only when we flagged the food delay that it suddenly appeared. So, that was not the best experience. Once the food did come out though, it was good quality, plentiful and well put together. Again, we did feel a little disappointed at the narrower choice of food on offer.
The staff were friendly enough and communicated well. Given that they did not have a lot to keep them occupied, we didn't notice any inappropriate chatter, behaviour or anything that can typically happen when it gets quiet. So, hats off to them for that.
If you've not been back here in a while, I'd check the menu ahead of coming in (once the website is back online). If you're a carnivore then you'll be fine but if you were expecting the old fish and salmon or even halloumi dishes, they've all gone. The Rib Shack only having one option for vegan/veggies is very limiting.
In terms of price, given the more limited menu I felt that 180 for 5 people (starter, main, chips + 1/2 drinks), which is 36 a head wasn't extortionate but felt a little high given all the changes and limited menu.
Please add the salmon or a fish fillet dish back to your grill menu, and widen the options for veggie/vegans beyond the staple go-to vegan burger. I promise this will make a big difference to the general comfort of your guests in the long run.
In summary, a nice place to go if you don't mind a slightly higher than average price point. Limited choice for non-meat eaters and somewhat slower service (although this is based on a single experience). Well worth giving the Rib Shack a go. I would just temper expectations if you used to visit here before it's changed management.
Tom Baldock on Google
Exceptional food and service, love the new menu after the reopening and would 100% recommend
Kim nurserynurse on Google
Wheelchair accessibility: This is why it is one of our favourite places -my husband is in a wheelchair, it's very accessable and the staff very friendly and it has a disabled toilet too.
Dietary restrictions: My husband also has a severe allergy and this has never been a problem when we eat here, we have always been able to eat here safely.
Adam Shippam on Google
Dan Taylor on Google
Parking: Paid parking on the street. Food : 4/5 | Service : 5/5 | Atmosphere : 3/5 More