Littlejohn Bathrooms

We just had our 3 bathroom, ensuite and cloakroom done by Little John. I would say the designer and fitter Neil had done an excellent job. Genrally LJ is honest with their charges. A bit on the expensive side but they would maximise your space. We're so glad we had Neil as our installer, as another installer we had had only done a satisfactory job. The things I would say LJ could improve is their customer communications, we had been let down by the following: 1. The PM called in advance and adviced the planned start date and promised to call again nearer the time for confirmation, but he never did and the installer just turned up on the planned date while we still haven't cleared out our ensuite. 2. I changed my work from home day to let the decorator in but no turn up on the day. Later I found out the PM had changed his schedules without notifying us, he said he assumed we work from home full time and any day would just be convenient - unbelievable 3. One of our radiator was damaged hence a replacement was ordered (6 weeks lead time). When we rang to find out the progress, we found out the wrong one was ordered hence another 6 weeks delay. Meanwhile we reported an intimitent overflow problem but no one has ever come back to us. When a call was received re the installation of the replaced radiator (4 weeks after the last call to them), I queried why no one has responded to us re the overflow problem. The PM said he assumed someone delivered the radiator to us, we found out it was wrong, but while someone delivered it, our problem was fixed. This is the most wild assumption one can make. So all in all, we would give our installer Neil 10/10, but the customer communications were very poor from PM.
May 27th, 2022

Great service,staff very helpful.quality products.
May 24th, 2022

Feb 23rd, 2022

It's a great place to see fantastic bathroom showers baths etc top range items and professional advice and planning available - we know have had a new bathroom planned and built by them
Jan 10th, 2022

Excellent showrooms. Helpful pleasant staff
Dec 24th, 2021