Healthy Pets Pet Insurance

Absolutely diabolical.Had our little dog put to sleep cost nearly 800 we will end up with 139.72p.Dont use these they also say we've got to pay 6mths premium although our boy had died.Its bad enough loosing a pet then to be told that.. Disgraceful
May 1st, 2023

Appalling level service when making a claim. I've cancelled my policy
Apr 24th, 2023

Apr 6th, 2023

We have two cats insured with Healthy Pets for two years. One of our cats developed a genetic hip issue, 2.5k operation. Bar slight delay to clarify blood tests Healthy Pets paid direct to vet within a month. No issue. Vet claimed direct providing all records.
Mar 30th, 2023

I put 1 star but they truly deserve a 0 star. I had to call Healthy Pets 2 weeks ago as my policy was due for renewal and I asked them if it would be cheaper if I paid for the premium upfront instead of paying via monthly direct debit. The person on the phone told me that there was no price difference so I said that I was happy to go ahead with the renewal and the call ended. 10 days after this, I received a letter saying that my policy has been cancelled. I called them to clarify this misunderstanding and they told me that they thought I told them that I didn't want to renew because it was too expensive which is completely incorrect. They also said that I couldn't have my policy reinstated and that I would have to run a new quote online. I'm very lucky that I caught this early enough as if it happened that my pet became ill or had an accident, I would have ended up with no insurance and having to pay thousands in vet fees. Absolutely disgraceful.
Apr 15th, 2023