WiseDriving

WiseDriving
  • iGO4 House, Staniland Way
    Peterborough, eng PE4 6JT
  •   (173) 330-8358

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 AM

Chamber Rating

2.4 - (1067 reviews)
305
67
34
25
636
Read Our 1067 Reviews

Chamber Rating

2.4 - (1067 reviews)
305
67
34
25
636
  • Sylwia

    Thank you its really great company
    May 2nd, 2023

  • B L

    Shocking customer service. Tried to cancel my policy by phone several times, was on hold for hours at a time (no exaggeration) before being cut off or having to hang up to do other things. Tried writing emails, no response until 1 month after I sold my car. Managed to get them to waive the cancellation fee due to lack of customer service, but they still want money for the month of insurance when I couldn't contact them to cancel. I didn't even own the car anymore. Threats to pass me to debt collection and incoherent repetetive emails. No help whatsoever. Avoid like the plague, read the other reviews and they say the same. Edit: The response from wise driving is generic and they do not take any complaint seriously. I've be back and forth in emails with them for weeks and they are taking no responsibility. They've emailed my details to the wrong email (luckily another of my own emails) and are now refusing to contact me unless I disclose private information over an email address which is not linked to my insurance account. Avoid at all costs, unbelievable. Update: I was contacted by the complaints department who investigated my account. They backdated the cancellation of my insurance to the correct date and have sent me a 25 cheque as compensation. I'm happy I was finally listened to but this experience has left me with a sour feeling. Further update: The collections department have disputed the revised backdated amount (which I have in writing) and threatened me with debt collection. It took them 5 days to respond to my offer to pay also. I am now refuting any amount they say I owe, contacting the ombudsman and seeking compensation for the way I've been treated. NEVER buy insurance from this company, absoloute shambles. Shame on you wise driving.
    May 3rd, 2023

  • Palmdeli Pizza

    Worst customer service
    May 3rd, 2023

  • Atarhe Omada

    Nice experience with WiseDriving, quick respond to calls and very much affordable services, am glad to me part.
    May 3rd, 2023

  • Vladimir Jonas


    May 2nd, 2023

Read Our 1067 Reviews

About
WiseDriving

WiseDriving is located at iGO4 House, Staniland Way in Peterborough, England PE4 6JT. WiseDriving can be contacted via phone at (173) 330-8358 for pricing, hours and directions.

Contact Info

  •   (173) 330-8358

Questions & Answers

Q What is the phone number for WiseDriving?

A The phone number for WiseDriving is: (173) 330-8358.


Q Where is WiseDriving located?

A WiseDriving is located at iGO4 House, Staniland Way, Peterborough, eng PE4 6JT


Q What is the internet address for WiseDriving?

A The website (URL) for WiseDriving is: https://www.wisedriving.com/


Q What days are WiseDriving open?

A WiseDriving is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM


Q How is WiseDriving rated?

A WiseDriving has a 2.4 Star Rating from 1067 reviewers.

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 AM

Ratings and Reviews
WiseDriving

Overall Rating

Overall Rating
( 1067 Reviews )
305
67
34
25
636
Write a Review

B L on Google

image Shocking customer service.
Tried to cancel my policy by phone several times, was on hold for hours at a time (no exaggeration) before being cut off or having to hang up to do other things.
Tried writing emails, no response until 1 month after I sold my car.
Managed to get them to waive the cancellation fee due to lack of customer service, but they still want money for the month of insurance when I couldn't contact them to cancel. I didn't even own the car anymore.
Threats to pass me to debt collection and incoherent repetetive emails. No help whatsoever.
Avoid like the plague, read the other reviews and they say the same.
Edit:
The response from wise driving is generic and they do not take any complaint seriously.
I've be back and forth in emails with them for weeks and they are taking no responsibility.
They've emailed my details to the wrong email (luckily another of my own emails) and are now refusing to contact me unless I disclose private information over an email address which is not linked to my insurance account.
Avoid at all costs, unbelievable.
Update:
I was contacted by the complaints department who investigated my account. They backdated the cancellation of my insurance to the correct date and have sent me a 25 cheque as compensation. I'm happy I was finally listened to but this experience has left me with a sour feeling.
Further update: The collections department have disputed the revised backdated amount (which I have in writing) and threatened me with debt collection. It took them 5 days to respond to my offer to pay also.
I am now refuting any amount they say I owe, contacting the ombudsman and seeking compensation for the way I've been treated.
NEVER buy insurance from this company, absoloute shambles. Shame on you wise driving.


Palmdeli Pizza on Google

image Worst customer service


Atarhe Omada on Google

image Nice experience with WiseDriving, quick respond to calls and very much affordable services, am glad to me part.


Vladimir Jonas on Google

image


Sylwia on Google

image Thank you its really great company


Load More Reviews

Overall Rating

Overall Rating
( 1067 Reviews )
305
67
34
25
636

Write a Review

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