WiseDriving
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iGO4 House, Staniland Way
Peterborough, eng PE4 6JT - (173) 330-8358
Hours
Chamber Rating
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Sylwia
May 2nd, 2023 -
B L
May 3rd, 2023 -
Palmdeli Pizza
May 3rd, 2023 -
Atarhe Omada
May 3rd, 2023 -
Vladimir Jonas
May 2nd, 2023
Contact Info
- (173) 330-8358
Questions & Answers
Q What is the phone number for WiseDriving?
A The phone number for WiseDriving is: (173) 330-8358.
Q Where is WiseDriving located?
A WiseDriving is located at iGO4 House, Staniland Way, Peterborough, eng PE4 6JT
Q What is the internet address for WiseDriving?
A The website (URL) for WiseDriving is: https://www.wisedriving.com/
Q What days are WiseDriving open?
A WiseDriving is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is WiseDriving rated?
A WiseDriving has a 2.4 Star Rating from 1067 reviewers.
Hours
Ratings and Reviews
WiseDriving
Overall Rating
Overall Rating
( 1067 Reviews )
B L on Google
Tried to cancel my policy by phone several times, was on hold for hours at a time (no exaggeration) before being cut off or having to hang up to do other things.
Tried writing emails, no response until 1 month after I sold my car.
Managed to get them to waive the cancellation fee due to lack of customer service, but they still want money for the month of insurance when I couldn't contact them to cancel. I didn't even own the car anymore.
Threats to pass me to debt collection and incoherent repetetive emails. No help whatsoever.
Avoid like the plague, read the other reviews and they say the same.
Edit:
The response from wise driving is generic and they do not take any complaint seriously.
I've be back and forth in emails with them for weeks and they are taking no responsibility.
They've emailed my details to the wrong email (luckily another of my own emails) and are now refusing to contact me unless I disclose private information over an email address which is not linked to my insurance account.
Avoid at all costs, unbelievable.
Update:
I was contacted by the complaints department who investigated my account. They backdated the cancellation of my insurance to the correct date and have sent me a 25 cheque as compensation. I'm happy I was finally listened to but this experience has left me with a sour feeling.
Further update: The collections department have disputed the revised backdated amount (which I have in writing) and threatened me with debt collection. It took them 5 days to respond to my offer to pay also.
I am now refuting any amount they say I owe, contacting the ombudsman and seeking compensation for the way I've been treated.
NEVER buy insurance from this company, absoloute shambles. Shame on you wise driving.
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Palmdeli Pizza on Google
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Atarhe Omada on Google
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Vladimir Jonas on Google
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Sylwia on Google