Westone Ltd

Just had work carried out for an insurance claim on our roof and sadly not impressed , started ok with surveyor then downhill. Tradesman arrived explained he had been told it was a ladder job contrary to surveyor, different tradesmen arrived no scaffolding also he was informed that I had cancelled the previous visit (untrue) and the work couldnt be done from a ladder. I phoned my designated contract manager Sean, who informed me he would have done the job off a ladder and no scaffolding was mentioned in the survey. No contact for around a week so I made contact to be informed Scaffolding to be erected on 15th March and be cleared for the weekend, 16th March nothing happened 17th the scaffolders turned up before work started they agreed to leave and return later, I rang Sean twice with no answer so rang the office with some choice suggestions and suddenly got a call from Sean blaming the scaffolding company for just turning up (apparently not true). Anyway the work was completed on Friday, about 4 hours work for the roofer, so now I have become the owner of the scaffolding, Monday comes ,nothing,Tuesday morning nothing so i rang the office and was informed Sean was off sick and nobody knew about my scaffold so after convincing the young lady to give me the scaffolders name i contacted them to find out that they were coming that day This started on the 3rd of February and finished on 22nd of March not bad for a four hour job that was a leaking roof, ignored phone calls and totally unnecessary lies and terrible organisation made a days work last nearly two months, never again. Service: General repairs & maintenance
Mar 16th, 2023

Thank you Westone Ltd. Very professional team , our fitter Spencer was very pleasant, He worked hard, the finish of his work, was to very high standard. I would definitely use this company in the future. L.Nevard Cambridgeshire. Services: Tile work replacement, Remodeling
Feb 15th, 2023

Critical: Professionalism, Responsiveness
Jan 20th, 2023

Sep 17th, 2022

Mar 9th, 2022