Flares

Last time I set foot in this place... Regency Security staff who I have a lot of respect for in keeping us all safe, a small number of them are very rude with one male employee denying me the use of the toilet 30 minutes before closing time (02.12.22)!! It was exactly 3.30am, I was in Flares and needed the toilet, the guy on security put his hand out to stop me proceeding and said I couldn't use the toilet as they were closed! There was no announcement, no last orders given, nothing!! The official closing time on Thursday nights/early Friday mornings is 4.00am. I had paid to get in and bought several drinks. To be treated in this way, it's completely unforgivable and surely illegal?!! I grabbed my coat and walked out in disbelief whilst the place continued to remain open with no announcement made and the DJ/music still playing. Toilets must be open until closing time for people to use before leaving at the end of the night. There's simply no excuse for this. I've never experienced anything like it, anywhere before! Embassy/Flares/Red Room really has taken a dive since Spring 2022, upping their entry charges considerably, late at the weekends and removing cask beer... It's now no long possible to get a pint of lager or ale at this establishment and they are charging the same amount (around 5) for a tiny 330ml bottle of Stella and Peroni. It's simply not good enough. Management feel free to contact me to discuss.
Dec 3rd, 2022

Your guards state that they are not licensed. All is covered on my recording. I give them 48h to change statements. Otherwise you as a club are responsible for hiring guards without license
Apr 7th, 2023

Flares was amazing as always big thanks to mint for making our night more fun!
Jan 19th, 2023

Brill atmosphere and music xx TJ is class
Nov 4th, 2022

Smashing night out big up teejay
Sep 23rd, 2022