Rock Luggage
Hours
Chamber Rating
-
Catherine Patel
The repair on our suitcase was carried out quickly and efficiently and it's ready for our next trip. Fal Patel was excellent in keeping us informed of progress. Fantastic customer service.
Apr 24th, 2023 -
Amy Pell
Amazing customer service and high quality cases. No complaints at all.
Mar 11th, 2023 -
Stephen Rosati
I just had a great experience with your customer service. The representative that assisted me, Fal Patel, was professional and extremely helpful! Even with the time difference from GB to USA, everything was done quickly and easily.
Feb 12th, 2023 -
Michael Hughes
I was unlucky enough to have a wheel broken by an airline on one of my new Rock cases. I thought I'd make a quick enquiry and see if I could replace the wheel rather than buy new. I've had some AWESOME customer service from Fal Patel within customer service! The replies were quick, process explained, details sent and my wheel is on its way with an offer of a call with another staff member to help me fit it at home! All for less than 10! Thanks so much to Fal for your help! Defo sticking with Rock for my future travel needs!
Jan 14th, 2023 -
Rich David
Alice was awesome for sorting out MAJOR delivery issues. Thanks again. The bag is such great quality that BA crew commented they had the same.
Jan 11th, 2023
Contact Info
- (207) 923-1266
Questions & Answers
Q What is the phone number for Rock Luggage?
A The phone number for Rock Luggage is: (207) 923-1266.
Q Where is Rock Luggage located?
A Rock Luggage is located at 24 Wadsworth Rd, Perivale, eng UB6 7JD
Q What is the internet address for Rock Luggage?
A The website (URL) for Rock Luggage is: http://www.rockluggage.com/
Q What days are Rock Luggage open?
A Rock Luggage is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Rock Luggage rated?
A Rock Luggage has a 4.9 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Rock Luggage
Overall Rating
Overall Rating
( 29 Reviews )Catherine Patel on Google
The repair on our suitcase was carried out quickly and efficiently and it's ready for our next trip. Fal Patel was excellent in keeping us informed of progress. Fantastic customer service.
Amy Pell on Google
Amazing customer service and high quality cases. No complaints at all.
Stephen Rosati on Google
I just had a great experience with your customer service. The representative that assisted me, Fal Patel, was professional and extremely helpful! Even with the time difference from GB to USA, everything was done quickly and easily.
Michael Hughes on Google
I was unlucky enough to have a wheel broken by an airline on one of my new Rock cases. I thought I'd make a quick enquiry and see if I could replace the wheel rather than buy new. I've had some AWESOME customer service from Fal Patel within customer service! The replies were quick, process explained, details sent and my wheel is on its way with an offer of a call with another staff member to help me fit it at home! All for less than 10! Thanks so much to Fal for your help! Defo sticking with Rock for my future travel needs!
Rich David on Google
Alice was awesome for sorting out MAJOR delivery issues. Thanks again. The bag is such great quality that BA crew commented they had the same.