Makro Charlton

Brilliant place for bulk shopping
Apr 30th, 2023

Really rude staff, disappointing to see how business customers are treated at the counter!!! I used go twice a week to shop there - spending 1,000 -using the self check out to save time and then when you ready for checking out they are saying we must do a full check up? taking the entire shopping to make sure you dont rob them ??and to point out that they dont t even have a proper space or table - they have a Broken dirty plastic portable table that youre wondering if thats going to break at any point while putting your shopping on top of each other they dont care if are cakes or raw meat???? So frustrating when trying to save time and you have to queue twice ????? After all the checking and lost time they find out nobody take stuff without paying!! Oh, for God sake show that you are a proper supplier- invest in proper table and better trained in customer relations staff!!!! Make them understand that if we dont shop there they wont have a place to work anymore!!! I am looking into Costco at the moment anyway!!! Dont mind to pay for membership- you get your money back at every end of year that can be put towards next year fee! Clever!!
Apr 21st, 2023

Very rude staff
Apr 21st, 2023

Apr 15th, 2023

Ive been a customer of Booker for nearly 10 years. From 2014 with multiple businesses. The women who work on the phone lines are the most unhelpful group of Karens ever! Theres even a rude worker called Karen who works here! If they say theyre going to call back THEY'RE NOT GOING TO CALL YOU BACK! No matter how important an issue is. Today I spoke to Lisa who promised me a call back. Its 4pm and there closed now. I think in the last two months Ive been promised 6 call backs that never happen. Utterly useless phone service.
Apr 4th, 2023