Andrews Sykes Hire Ltd.

Sep 17th, 2022

Sep 14th, 2022

Annie was a great help ordering the right air con units for our temp office - delivery and pick up was also great will definitely order again in the future
Sep 11th, 2022

Very pleased with the product, the service was generally very good, communication from staff very good, the only improvement I would suggest is that Andrew Sykes look to offer a courtesy call prior to the end of the hire period to establish if the units want to be kept or returned. Ended up incurring extra charges which was not ideal.
Sep 7th, 2022

We needed some heaters to increase the heat in our warehouse for one day while the newly painted floor was done. The local sales guy came and looked around, we took his recommendation of which heaters we needed. I told him clearly our requirements. need for one day in which he said they need a min of 1 weeks rental. so we agreed on the price and that was it. We used the heaters for the one day we needed and placed to one side. With covid I have not been into work while to work to the warehouse was being completed, when i did i noticed that the heaters were still there, I called the local manger to say that they have not picked them up. he apologies for not getting them and they picked up the next day. It was all sorted until they hit us with a 3500 bill for over rental. I called the local manager who said that he would speak with head office and get the bill cancelled as he never told us that they would need to OFF hire the equipment. Head office refused and threatened court action is we did not pay. after months of threats we ended up having to pay the bill as we could risk any bad credit or backlash should a judge not see where we were coming from. Worse company to deal with as one person saying one thing and another saying something else. I will not be using this company again
Dec 2nd, 2021