Dr. PHILIP GREEN

Normally my experience is good with this surgery but not today. I went in on Friday to ask for an appointment, I was told I could come in Sunday 12pm,I was surprised and said I to the receptionist that I didn't know they did appointments on a Sunday. My friend also at the surgery told me to double check as he'd never heard of a Sunday appointment. I call this morning and get the closed surgery message. So are they open today? No clue. Not impressed just glad I didn't go all the way thereto find out it's shut!
Feb 9th, 2020

Since the new system , it takes all day waiting in, for the call back, wasting my only day off work. only to be offered a appointment the next day, as I work nights, I sleep in the daytime. Then there is a after 11am sugestion for prescriptions and results That is my prime sleep time . We need a service that recognise's Our work life commitments.
Jan 30th, 2019

Since the system has changed my experience has been terrible. So you now have to speak to a doctor over the phone before you can see them face to face, even if you know you need to see a doctor. After plucking up the courage to actually ring up about my issue, I waited hours until after the surgery had closed for my phone call, for the doctor to only ring for a few seconds and then hang up not giving me a chance to answer it. Due to work commitments etc how is anybody able to hang around for hours waiting for a phone call? It will now probably be another 4 days until I can merely have a phone call with a doctor. The whole system is stressful, frustrating and upsetting especially when you have an issue which is constantly worrying you. I think this phone call appointment prior to face to face appointment needs to be got rid of, it makes seeing a doctor an unnecessarily long winded process; adding to the anxiety about going to the doctor in the first place. Not happy at all.
Jan 7th, 2018

Such a caring surgery,nice receptionists (that alone makes a huge difference!) excellent care.
Aug 25th, 2017

I spoke with reception as I needed an apointment and basicly got told to go to physio
Jul 17th, 2017