Ben's Bakes

Just Amazing, Great Cakes And Baked Goods. Sad To See It Go. I Hope The Future Holds More People Like The Owner Of Bens Bakes (:
Apr 7th, 2023

Very poor communication, no response to emails, phone calls or FB messages. At least 6 weeks waiting for refund! I have manged to speak to him on the phone, and promised a refund.... not refund
Apr 3rd, 2023

Provided an excellent wedding cake, smaller event cake and speciality gluten free deserts for our wedding with prompt delivery and excellent service. Couldn't recommend anymore, thank you!
Apr 1st, 2023

This place is shambles. I didn't receive my order I paid for. I called morning of delivery to make sure it was still going ahead and was told it would be delivered later that day. Its never arrived. My Little girl was devastated as was looking forward to it all day. I have seen they have been on Facebook alot promoting selling products yet ignoring my emails. They won't even answer the phone to me. The least they could do is a refund or explain but they've made it so much worse for themselves. Vile customer service. At Xmas I had a bad experience and thought it was a one off thing but my cupcakes turned up broken and a mess sponge so hard we had to chuck in the bin. I was silly enough to go back! Don't waste your money and go here.
Apr 1st, 2023

Oh dear. It went a bit wrong. I used to love the van and shop. I had a present of some doughnuts delivered to me recently. They arrived over an hour late (past 9pm) and they were stale. I asked them to rectify this as I know they can do better and they said they would, however they have now gone silent. Shame. I will be using Big Bakes from now on I think.
Mar 14th, 2023