Weston Library

May 3rd, 2023

Apr 26th, 2023

Apr 22nd, 2023

Rude staff
Apr 17th, 2023

On the 23rd of April at 15:00 I was visiting the Weston libraries and saw some signs talking about the reading rooms. So I approached the information desk to get detailed information on the usage of reading rooms. The receptionist lady at the desk was very rude and told me they are closed. I told her I only want to get some information. She told me "I do not know what your status is. Come back tomorrow." and continued to type on her computer. I asked her about how the library card works and how do we get a card and she said she said: "I told you to come tomorrow". She raised her voice and was very rude and unwelcoming towards me. I told her that the words Information are written behind her however she is not willing to provide any information and on top of that, she is raising her voice and being rude. She did not care to give me more information and she wasn't willing to help me out. I'm very disappointed that such rude service is provided at the Weston library information desk. Clearly, the person is not interested in providing any value to the visitors and busy looking at the computer screen and not caring what the customers need. I reported this to the library via email and they did not care to respond, thus I'm sharing this interaction here.
May 2nd, 2023