British Heart Foundation

Get rid of singing idiot. I bought a jumper yesterday (19/03/23) and did not try it on in store due to the extremely loud environment created by an employee singing, yelling questions at customers and VERY loud music. It took ages to be served as he was just ignoring me and then began staring at me without processing the transaction which made me very uncomfortable. I was finally able to complete my purchase and tried it on outside of the store and it didnt quite fit right. I then attempted to return it and he was so unbelievably rude and incompetent. Asking me what I meant by cropped, staring at me as if I was the one being ridiculous here. He rummaged round the bins cursing loudly, not sure what he was trying to do then poked at the till machine for about 5 minutes, making me late to see a friend and eventually told me that I needed to come back some other time, (I think he meant to say at the end of the sentence when someone who actually knows what theyre doing can help you) Customers- avoid this charity shop at all costs, horrible environment with rude and untrained employees Staff- please either sack this man or have someone with him to control him at all times. Will never return, sadly, Ellie
Mar 21st, 2023

Tshirt is OK.
Dec 17th, 2022

Interesting selection of . Nice lady on the till.
Nov 29th, 2022

One of the very best charity shops in Bicester
Oct 22nd, 2022

Shop keeper on the till today 23rd October 2022 was EXTREMELY rude. I wanted to donate clothes and he shouted in the donation truck to me. Ive never been to the shop before, I didnt know where it was... Im trying to give to charity, only to be shouted at by staff? He was also blasting music out dancing and singing really loudly (very strange, I could see other customers looking uncomfortable) rather than paying attention to customers queuing to pay Absolutely baffling how you are letting people like this run the store.
Oct 14th, 2022