National Windscreens

A shoddy and incompetent company that I was pointed to by my insurer. Took so long to come to initial report of a chip that could be repaired that it turned into a crack that needed replacing. Then made multiple appointments promising me over a long series of phone calls would be for a replacement, but none of them were. Finally after over a month of being messed around they finally turned up with a replacement screen - but didn't re-connect the things they disconnected whilst fitting it - found out I had no windscreen washer ability on the road. Their complaints process then told me I had reported it wrongly, and denied anything was wrong, whilst not addressing half of the complaint. Will never use again and would recommend others to avoid the 7 rings of hell that is dealing with them. Services: Auto windshield replacement, Auto windshield repair
Apr 14th, 2023

Cancelled appointment with no warning, didnt pick up the phone and then said it would take 2 weeks. Terrible customer service.
Apr 6th, 2023

I had a booking for 8h30, was told my car would be ready at 11h00. I arrived back at 11h15 only to find that they hadnt even started working on my car. My car was only ready at 12h30.
Mar 26th, 2023

Service: Auto windshield replacement
Mar 11th, 2023

Excellent thankyou verymuch
Mar 8th, 2023