Leaders Letting & Estate Agents Headington

If you need to know anything about lettings in Oxford, just call her. She is a professional.
Oct 5th, 2022

Chibuzor is my name. i am very impressed with your approach, especially your understanding of my situation yesterday. again, you are warmth and presented the property very ok, not minding that there are things to do, you were plain and assuring on the part your organization/landlord will undertake. keep it up. Chibuzor
Oct 28th, 2022

Oct 19th, 2022

Besides the manager I'm guessing the agent that has been our direct contact person Stephanie has been more the useless. We have repeatedly contacted her to get the name and contact details of the cleaning company they approve for the end of tenancy, and she ended up giving us the details of the property evaluator they work with at end of tenancy. We have found out that by mistake we have overpaid since the beginning of the tenancy and that we need to be refunded a bit over 400 , mind you we found out 2 months ago, and ever since she keeps saying it's not related to her job, but when we ask for a contact details for anyone in financial that can refund us the overpaid sum she says she can't. The person that is showing the property to new potential tenants(Chloe if i remember her name correctly) called us shocked that the property is empty and we still have the keys for the property as our tenancy ends at the end of the month, and we paid for it( and then some) and left us feeling like she wanted us to return the property keys already... So all in all more then disappointed, except for Ross( unfortunately I can't remember his surname). At this point we just want the end of the month to come to return the keys, and maybe get our money back since we have been waiting for 2 months.
Oct 18th, 2022

Chloe was responsive and insightful. She was honest, and one of the few estate/letting agents we have encountered that have been willing to assist us, since our return to the UK after 25 years in the US.(What IS with customer service in the UK?) The downside was the poor girl had to show a complete PIT, that had been recently trashed by the previous tenants. Much appreciated Chloe, and keep up the good work!
Oct 9th, 2022