Scott Fraser - Letting & Estate Agents

Jan 21st, 2023

Second time I have sold a house through Scott Fraser and they provided a very efficent service on both occasions. Most recently was looking at renting out or selling a property in Cowley and they helped me weigh up pros and cons in the light of market conditions. Both Lydia and Patrick were very helpful and kept things moving along to a successful conlusion. Thank you.
Jan 7th, 2023

A struggle to deal with.
Dec 16th, 2022

I had a very good experience selling my property with Scott Fraser due to Lydia Briars, who was extremely professional and efficient, and kept me informed at every stage of the process. Lydia was always available, she was very understanding of my particular circumstances and helped make a stressful process a lot less so. She really could not have done more.
Nov 30th, 2022

Absolute nightmare of an agency A day before the tenancy start we discovered that the flat was not cleaned, was in a completely different state (mould , cracks on walls, stinky wardrobe, dirty mattress) from what was shown in the video (the apartment won't be shown to you before you send a security deposit, which also if you refuse to carry on after seeing it won't be returned to you). They never call back after taking your details. Lettings team incomprehensibly incompetent, you ask them questions, and they keep saying don't know this and that, and always late for meetings (we had to wait for the girl for over an hour while she also forgot to take the right keys). After moving in we discovered that opening readings were not taken as well as no inventory prepared. Out of all the team, our property manager Oliver is the only nice and smart guy that actually gets things done(arranged how the situation can be fixed). However, the amount of issues we had should have never happened in the first place. If I could go back, I would never rent from Scott Fraser
Nov 28th, 2022