FatFace
Hours
Chamber Rating
-
Izzy Jones
Great store! The staff are lovely and service was very efficient
Mar 23rd, 2023 -
Good Food
service is miss with a small chance of getting someone nice. only one staff helped me in the three times I visited there. the rest just waved me along or grunted. only one staff volunteered to go to the back to check for size. the rest said ya no we don't have it. by the way, you did. anyway, the quality is too poor to warrant the price, even if I did like the designs. wouldn't recommend buying from fatface in general.
Mar 23rd, 2023 -
mustn't grumble
16th March We experienced terrible customer service from I assume store manager. My wife and I purchase regularly from fatface because their clothing/ bags / accessories are of a high standard and we have never had an issue with returns, until today. We found the store manager patronising and dismissive and it took two attempts to get a gift card for the total sum of the return. We were initially told that we could purchase anything in store today for the total value of the bag but could not have a gift card to purchase something at a later date ,which we thought was quite strange. So we looked around to see if there was anything we needed or wanted but unfortunately there wasn't so we returned to the till where we again spoke to the manager who decided to change the return policy again and after a few huff's and puffs gave us a gift card for the total sum of the initial purchase. We haven't been treated so poorly and we have shopped in many fatface stores around the UK.
Mar 19th, 2023 -
Hailey Andrews
Great staff and incredible range of clothing
Mar 14th, 2023 -
Jackie Biggs
I visited my local FatFace store on Friday 24th march just for a browse but when I entered the store the staff were very kind and friendly and talked to me about the promotion they had going on in the store they definitely knew what they were talking about regarding products and sizes and I ended up purchasing 3 items really impressed with the service I received and I will definitely be back there to shop
Mar 13th, 2023
Contact Info
- (186) 525-1428
Questions & Answers
Q What is the phone number for FatFace?
A The phone number for FatFace is: (186) 525-1428.
Q Where is FatFace located?
A FatFace is located at Unit A, 11, 12 Queen St, Oxford, eng OX1 1EJ
Q What is the internet address for FatFace?
A The website (URL) for FatFace is: https://www.fatface.com/store/oxford/70446
Q What days are FatFace open?
A FatFace is open:
Sunday: 10:30 AM - 10:30 AM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is FatFace rated?
A FatFace has a 4.3 Star Rating from 43 reviewers.
Hours
Ratings and Reviews
FatFace
Overall Rating
Overall Rating
( 43 Reviews )Izzy Jones on Google
Great store! The staff are lovely and service was very efficient
Good Food on Google
service is miss with a small chance of getting someone nice. only one staff helped me in the three times I visited there. the rest just waved me along or grunted. only one staff volunteered to go to the back to check for size. the rest said ya no we don't have it. by the way, you did.
anyway, the quality is too poor to warrant the price, even if I did like the designs. wouldn't recommend buying from fatface in general.
mustn't grumble on Google
16th March We experienced terrible customer service from I assume store manager.
My wife and I purchase regularly from fatface because their clothing/ bags / accessories are of a high standard and we have never had an issue with returns, until today.
We found the store manager patronising and dismissive and it took two attempts to get a gift card for the total sum of the return. We were initially told that we could purchase anything in store today for the total value of the bag but could not have a gift card to purchase something at a later date ,which we thought was quite strange.
So we looked around to see if there was anything we needed or wanted but unfortunately there wasn't so we returned to the till where we again spoke to the manager who decided to change the return policy again and after a few huff's and puffs gave us a gift card for the total sum of the initial purchase.
We haven't been treated so poorly and we have shopped in many fatface stores around the UK.
Hailey Andrews on Google
Great staff and incredible range of clothing
Jackie Biggs on Google
I visited my local FatFace store on Friday 24th march just for a browse but when I entered the store the staff were very kind and friendly and talked to me about the promotion they had going on in the store they definitely knew what they were talking about regarding products and sizes and I ended up purchasing 3 items really impressed with the service I received and I will definitely be back there to shop