Allen & Harris Estate Agents

I would like to say that I am very please with Allen & Harris at Didcot and Rose Hill ,Oxford who arranged renting out my 2 bed house . Manager S, Meah kept to his word and rented it out as promised in the time set. Especially pleased with Ellise Lovatt who arranged every thing so smoothly by keeping me informed thoughout the process with her friendly positive attitude.
Apr 1st, 2023

Extremely happy with the service from Rose hill branch Oxford. Oliver was very professional and really went that extra mile...so a BIG thank you to Ollie and the rest of the team.
Mar 30th, 2023

I would like to thank Oliver Barker for all his help , I would highly recommend him.
Mar 25th, 2023

I would highly recommend Sian Tuson who offered me both support & guidance during a deposit claim that was challenging. Sian was professional throughout.
Mar 21st, 2023

Ellise at this location was very helpful in connecting my partner to his new place/landlord. Can't speak to the company's property management or sales, but regarding her service to him as a tenant she was prompt, helpful, respectful, flexible, and understanding. She was relatively new to this branch, but worked hard to find answers any time she didn't yet have them on hand. When there was a scheduling conflict between his move-in day and her day off, she went the extra mile, coming in throughout the day to finish off final details. I hope she has a great career and is appreciated for her work! Also, if you like me are similarly new in the area--beware of Chancellors--they badgered to view properties, and then didn't answers to even basic questions regarding property maintenance timelines and procedures. They have a large presence, but weren't helpful. If you can, give Ellise at A&H (or honestly anywhere else) a shot first. One thing I would be aware of (and the reason for the star subtraction) is that A&H's tenancy agreements (as expected) are very generic (so some terms won't apply to you, and they won't necessarily be willing to adjust them), and also very long. His was about 40 pages total including the helpful insert on how to be a good tenant in the UK. It only came a couple days before move-in day, so it was an absolute rush to read and request amendments, which have to be done by another office whose staff may or may not respond in a timely way. Make sure you have enough time set aside before your move in day so you can review them. It's worth reading, as there are some consumer protections regarding when you may be able to get your deposit back, and what happens if there's an emergency at your property that makes it unlivable (you may be rehoused or allowed to break your lease) that might not be explained to you otherwise. There is also a clause that was "impossible to remove" because it was standard requiring information sharing with OVO. No doubt a way for A&H/Sequence to make some extra money off commissions from tenants--not great in terms of only sharing what's strictly necessary to complete the transaction. Not the fault of this branch, but something to be aware of when you see emails from a services connection company called Tilli (connected with OVO) that will default to trying to switch you to OVO once you move. Finally, just a suggestion since you may be moving if you're reading reviews--give TopCashback a shot when you're setting up internet (or getting new stuff/other services)--my partner found that we could get a substantial cashback ~90+ pounds, when we set up our new internet. Not sponsored at all, just worth knowing. Make sure you read the terms though, as if you don't stick with your contract long enough you may not be eligible. And another thing--if your lease is short (less than the 12 mo minimum term for your internet contract), you might be able to just finish the contract when you move into a new place if that internet brand still covers the area, or you can break your contract without fault if they don't cover the area. May save you vs. going on a month to month plan. And if you're looking at used furniture, Gumtree and Freegle may be helpful. For rental vans for your move, possibly avoid Europcar in Botley, their inventory management wasn't great. We reserved a smallish van and got a giant one without any notice, being told it was an upgrade. You may find yourself trying to navigate skinny streets in a vehicle far far bigger than you asked for, with little recourse other than to hope for the best, or reschedule your move. I know this goes beyond A&H, but if you're moving, sometimes it's helpful to have some suggestions all in one spot. Good luck with your move and hope this helps! :D
Mar 16th, 2023