Caff Ethos

Absolutely awful. Reserved a table on the website 24 hours ahead, as requested. Got a taxi to Caffe Ethos and went in. There was a party going on and seemingly consuming all the staffs time. When we spoke to someone about our reservation, the response was "oh I haven't even looked at reservations yet". We perched on a table that was being used as part of the party, for a few minutes before deciding it was clear we were not going to get served any time soon and, that it was not going to be an enjoyable place to eat anyway. So we got up to leave and we left a number with a member of staff who said they would call us the next day. They did not call. So we called and asked if the expiry date of our groupon voucher could be extended because there was only a week left on it and we may not be able to make it in time. The person said they could not authorise this and they would get someone to call us back. They did not call. So we called back and began to explain to a member of staff, who then hung up on me. I got in touch with groupon who promptly cancelled the purchase and refunded me. I rarely leave reviews for anything, but this experience was utterly terrible and so I felt compelled to do so. Would not step foot in the place again.
Mar 29th, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 19th, 2023

So disappointed. The lady at the door greeted us with "I am on my break - I did not get to finish my break", which she did not let us forget throughout our meal. I wish she had asked us to walk around the block and return 10 minutes later if we were too early. She then refused to make any changes to the menu - which was different to the menu provided on the website, no paninis etc. She seemed to think that it wasn't the Caffe's problem that the wrong menu was published online! We had to rearrange the tables and chairs for our large party, despite having booked for 12 people way in advance. My overall feeling was that they shouldn't accept a large booking if they can't or don't want to cope with it. On the plus side, the food was very nice on the whole and the service of the food was very efficient and timely. We just felt very unwelcome unfortunately due to the lady at the front. This is definitely more a cafe than a restaurant, contrary to earlier reviews.
Mar 12th, 2023

We love the food, the people very friendly great service. We really enjoyed
Feb 27th, 2023

Went for an afternoon tea with prosecco that was gifted to me via Groupon. The caf is very lovely, great atmosphere and staff is amazing. Super accomodating and kind. The afternoon tea sandwiches were fresh and tasted delicious, huge selection of cakes and the scones were the highlight of the tray! Absolutely recommended!
Feb 18th, 2023