Bombay Express

I have ordered food from this restaurant at 6:30pm ....and they didnt delivered to me until 8:30pm ...First they told me driver is back and they delivered it on reception..i went to both the reception in my accomodation and they checked camera amd told noone came there to deliver any food and i understand it was a lie from the restaurant....again i called then and when i asked them they are telling deliveroo is thirdparty and they are not responsible..and very rude behaviour from the staff and he cut the phone without properlyhearing my full sentence....i tried to call them but they havent answered or may ne they blocked my number ......and they havent refunded my money..They also told me its very busy day and we dont have any time ....I dont know how they are rated in good from (lesss than 50 reviews is only good ) like this...Their attitude and way of talking was really bad and its very shameful...... And if you check recent reviews they are rated as 1 star especially on delivery and rudeness to the customer..There is nothing more to explain... never ever recommend this place ....dont order anything online from them..... Its vary bad The very first experience in my life...
Aug 26th, 2022

Aug 21st, 2022

Didnt deliver all the items. Rang them and they refused to resolve it. Accused us of lying then hung up on us. Twice. AVOID AVOID AVOID. Thanks for your reply Bombay Express, your condescension will prove those of us who have given the lowest star rating right. Customer service needs work on and accusing customers of being abusive when we werent is against the law. I shall be taking this much further now. My solicitor will be in touch. Good! They have contacted trading standards, as have I as not only have you called me a liar and my partner a liar but your verbal abuse and false accusations towards me and my partner are unprovoked and will be dealt with.
Aug 20th, 2022

Very poor experience unfortunately, our order was missing items so we called and politely asked for the missing it's to be sent, we were told we were lying and then hung up on, the food that was delivered was only lukewarm and was very average, avoid this restaurant!
Jul 18th, 2022

Ive orderd from most take aways after living in Oxford for over 20 years. Bombay exspress impressed me with thier flavour and the quality of thier food. The food was not swimming in oil like other Indian take aways these days. The onion bajis where made to perfection. Light, fluffy and soft. I could even taste a subtle sweetness where the onions have been cooked with so much care and really caramelised. The lamb jelfrazi was absolutely Phenomenal. You can tell that the dish has been worked on and perfected. The flavours where a whole new level I could smell so many aromas and the taste was complex. It was not a simple spicy tomato sauce with lots of oil, it was a really original and advanced in its flavours Again the pasanda was lovely. The lamb was so soft and not tough or dry. Lovely and creamy and again no overload off oil. This kitchen has a clear passion to serve high quality flavourful food and the meal really stood out with its veriaty of authentic flavours. They really seem to have taken care to mastered each dish individually. Who ever is cooking really has a talent and a passion for food. Its like a breath of fresh air having a confident chef who can bring a dish to life and bring their skill. Along with reasonable prices. What a Gem in Oxford. My final thoughts would be this chef would be amazing for catering as the dishes is inspiring
Jun 21st, 2022