Otley Post Office

Jan 20th, 2023

Lovely staff blonde woman In particular was very helpful and super smiley, felt very welcome
Apr 11th, 2023

WARNING: To anyone thinking of working here my advice, keep looking. A simple mistake will cost you. Even if theres no evidence of you making a mistake, losses will be taken from your wages. I was eventually paid back the full amount, but I had to fight for it. I also know of other colleagues who have had significantly larger amounts deducted from their wages. This practice is totally unethical, especially for a minimum wage employee during a cost of living crisis. We were often very understaffed. However, we were told the reason why customers were queueing out the door was because we were too slow and we needed to work faster and faster. This only increased the likelihood of making mistakes that would be taken from our wages. Finally if youre applying having seen 'long term career progression', all you can expect is more hours and more responsibility with no additional pay. Additionally despite being promised that I would only be working three days per week because I had another job, we were so understaffed I was pressured into constantly working six days per week between my two jobs. Youre welcome to apply, but have been warned
May 1st, 2023

Don't often use this branch, definitely won't be going there again. Withdrew some cash today and asked if I could have four 5 notes. Was told I could only have two and the reason given was "what if everyone asked for the same thing". With most of the banks closing in Otley then what are we expected to do if this is the standard of customer service we are receiving from the post office, very disappointing.
Mar 17th, 2023

Wish I could give this place 0 stars! Entitled rude staff!
Jan 21st, 2023