Oxfam

Went into Oxfam Otley today so disappointed with attitude of the paid member of staff. Found a sweat top it had marks on the front of it and pilled really badly. I took it to the counter to speak to them to see if anything could be done with the price. The rather shy young lad was really helpful and rang upstairs where the other member of staff was. She told him to send the said top upstairs in the lift! He was really busy at the till. I waited and waited and waited. The young lad rang the staff upstairs to ask what was happening with the sweat top. She said she has taken it off sale! I asked if I could speak to her the young man asked if she would come down to talk to me, she refused. I was so upset. I was upset for 2 reasons her lack of support to the young volunteer left on his own in the very busy shop. But by her attitude to not come down physically to speak to a member of the public about something that was brought to her attention. I felt for the young lad left on his own with a queue of people waiting to pay, also people asking him questions when she was upstairs at a busy time. These volunteers are exactly that volunteers and should be supported NOT! Left on their own holster their mentor is elsewhere out of sight doing goodness knows what!!
Nov 19th, 2022

You can buy all kinds of goods ranging from clothing for male, female and children's, all kinds of glassware, pottery, toys I thing the only thing they don't sell are electrical equipment you can even buy products like eco soap and shampoo recycled toilet paper, the list goes on and on, and of course it's all for a good cause.
Dec 6th, 2020

Oct 11th, 2020

Lovely staff
Dec 8th, 2016