The Swan Chinese Takeaway

I contacted the restaurant to order a delivery and I live one road up from their delivery grounds therefore I was told to order through Uber Eats. Uber Eats is hard to navigate for me so I ordered the Chicken Curry with the frequently order together fried rice and only the fried rice was added to my ordered. I contacted the restaurant again and asked tried to explain to them what happened and as I suffer with ADHD it is difficult for me to explain things in a straight forward way and I was treated really rudely asking I dont get what you mean, tell me what you want and after I said I wanted to add an extra curry to the order and pay by phone they refused to take my payment and told me to order on the app again (and pay small order fee, admin fee and delivery fee again), PS- my order was over 50. Food is okay but not worth being treated like this this, like you are a nuisance to me them.
May 2nd, 2023

Ridiculously expensive!! 6 for egg fried rice!! Plus every dish on deliveroo is marked up even more expensive. However their own delivery area is pathetically small so the choice is get ripped off on deliveroo or go elsewhere. I'm obviously going for the latter so no idea if the food is edible or not. By a 6 portion of rice needs to be something very special!!
Apr 10th, 2023

I've ordered a couple of times from here now and thought before reviewing let's see if they're consistent and they have been. The food couldn't be faulted and the service was exceptional also the only reason for not giving the fifth star was because their online system would say we are out of their delivery area despite being under the 3 mile radius and then getting 3 delivery charge for a 80 order over the phone is also a bit outdated. Still will look forward to ordering again hopefully with some of these issues being easily resolved.
Apr 10th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 31st, 2023

Great Chinese restaurant in Isleworth with a wide selection of choice and friendly staff. I believe it was taken over a year ago and they updated the decor so it looks so much better when waiting - which isnt long if you do the smart thing and order before you get there. Would have for five stars if they took card payments but there are two cash machines a few stores down.
Mar 30th, 2023