Rutland Cycling Peterborough

Absolutely brilliant bunch, very polite and helpful, always trying to do there best to help out the customer I just want to thank you all very much
Oct 7th, 2022

Poor poor customer service. Looked at my son's bike 'a very well known brand', clicked on the computer to then say I'd need to contact the dealer/manufacturer as they can't get the parts at all. Only reason I took it there was because Bristows were on holiday at the time. Needless to say it's now being fixed by a competent bike shop! Waste of time and certainly won't recommend them... Head to Bristows round the corner people... 'small independent with customer centric service'
Sep 30th, 2022

My sons bicycle had been assembled incorrectly ( by me!!) after we arrived at the nearby ferry meadow caravan site, which we didnt notice until we were passing Rutland cycling. My son popped in and asked for some help and the team were only to happy to sort if for him. They were kind, professional and courteous and helped us out. Many thanks to the team!
Sep 1st, 2022

My saddle broke on my bike and I couldnt find a suitable replacement. I have a issue with my sciatic/pirinformis muscle so required some advice and assistance in finding a saddle among the minefield of choices available. Looking online I discovered Rutland Cycling. I phoned and spoke to Mark who was immensely helpful and informative. He explained they could scan my bottom and see were the pressure was affecting my position, at same time both agreeing that it was difficult without trying them to find the right saddle. He advised me to come in and talk to Aldis as he has the knowledge I was looking for. This morning I travelled 60mile round trip to go to Rutland Cycling. I met Aldis and he was the most unhelpful and disinterested person I have ever meet. He asked me what saddle I had on my bike and when I told him I didnt know the brand but my bike was in the car - he had no interest in looking - but walked around the store saying was it like this or this one!! After around 5 mins Mark appeared with one from out the back . I read the description and asked how much it was and this took at least 10 mins to discover! Having decided I would take it, it took another 10mins to decide where to book it too. During this 15mins neither Mark or Aldis has the courtesy to talk to me or explain the issue. Never again. Family business where all ranges from children to the professional cyclist are welcome!!!!! Ha ha I should and will stick to my local store where there stock is limited but their customer service is impeccable.
Sep 2nd, 2022

These guys are sensational in every way. Cheerful, positive and three exceptional members on the team. Uldis is a first class fitter and customer orientated staff member, always helpful interested in perfecting my triathlon bike fit. Kam and Joshua in the workshop are also very focussed on getting the bike right. I went out for a ride this morning and my bike was awful so I rode in on spec. After a chain and cassette change, all done within 2/3 hours and my bike is literally like new. Thanks Joshua you are superb. My bike is running like a swiss watch now and it was a bag of bones previously. Cannot commend them enough.
Aug 26th, 2022