Orsett Surgery

Care Navigator have been made clinician to diagnose not the Dr . This I think is ridiculous and irritating.
Apr 14th, 2023

Mar 13th, 2023

horrific place. My partner goes here and called up at 8 as that is the opening time stated on your website. Answering machine saying you dont open till 8:30. He rings dead on and is already number 11 in the queue and when it gets to him, he gets hung up on. When eventually getting through he explains what has happened (he had a seizure!) and is told by the receptionist who has no medical background that it is normal This was not normal and was a seriously frightening experience and Im horrified the receptionist has tried making him feel that this is normal which could potentially be a dangerous situation. He has a phone appointment for 2 weeks time. Absolutely ridiculous. Why cant this be done sooner? Has also had very rude and non caring attitudes from this surgery previously.
Mar 6th, 2023

Dec 18th, 2022

I used to be a patient here. This doctors surgery is awful. If I could give no stars I would. The worst part is the reception/admin staff. They are rude, have no compassion, are very lazy and incompetent. Once you get past them then the doctors and nurses are ok, not great but ok - they are at least caring and qualified to do their job.... unlike the shocking service you get from the reception/admin staff.
Nov 16th, 2022