Antique Wooden Floors Ltd

Declan initially seemed very keen to help out, and requested that I sent him some photographs via WhatsApp as this was the quickest way to gain a response and would always be within 2-3 hours. Having looked at the images, he completely ghosted me, despite several followup emails and WhatsApp messages over the subsequent fortnight. I finally chased him down via phone after leaving messages that I got no response to, at which time he claimed he couldn't help me at all. He claimed he was searching the country for pine and felt he was unable to help and it was the 'honourable thing' to let me know this (despite being told upfront in the very first communication he enthusiastically responded to that this was exactly what I was after). Apparently not honourable enough to actually respond to 6+ followup communications between email / WhatsApp regarding my initial enquiry though. I'd suspect the job was likely too small for him to be interested. But the communication was frankly a very disrespectful waste of my time, and disappointing having heard that Declan was super helpful, could make stair treads and had everything anyone could possibly need. (Also despite Declan's claim of a country wide shortage of Victorian Pine - two other reclaimed flooring places, one in London, one in Yorkshire - responded to queries within hours to confirm stock and provide supply. So...). But basically if you're in need of Victorian Pine - try elsewhere.
Mar 20th, 2023

Declan is incredibly helpful and considerate, I highly recommend Antique Wooden Floors, great service all round.
Sep 5th, 2021

Loads of mages and finishes very high-quality
Aug 15th, 2021

It may be a bit of a trek to get to (from London) but if you want absolute expertise in old flooring, then this is the ONLY place you go. Declan is amazing and his methods for providing the perfect reclaimed wood floor is far superior to anyone else I've spoken to about it. Our bedroom flooring has just started to be laid, with "new" Antique Wooden Floors' floorboards - and the look is stunning.
Jul 21st, 2021

Feb 27th, 2021