Argos Ormskirk

Tried to return a vax carpet cleaner to Argos Ormskirk, paid 250 for it, used it twice in 7 months. Stopped working, took it back with receipt and they told us to speak to Vax. Pointed out we had no legal relationship with Vax but they refused to help. Terrible service.
Nov 12th, 2022

Bad manager at Branch, very rude to customers, and staff treated terrible, in front of customers, you can see not a happy place to work at. Will be changing branch I shop at as not a good experience when you want to shop.
Sep 4th, 2022

Went to ormskirk purchase a item was told I could not have receipt it would be sent by email explaining to the staff I did not here printer could they print one off told no was told to keep on my phone that would be my receipt they were really unhelpful ask for a refund told the person who paid for it on their card to come back in and they would put it back on there card but would take a week will never go back to that shop again
Sep 14th, 2021

Always helpful and efficient
Sep 8th, 2021

Fantastic customer service. I had been online to get a vaccum cleaner. However I had a load of Love2shop vouchers but I had no idea how to pay. I went to the machine and was somewhat lost. Then a very friendly lady came up to me and helped. She showed me how to place the order and said all I had to do was click the pay at the till option which I did. The lady at the till was very helpful indeed. I told them I had an item under the name of Bond. I showed her my driving license to show my name is James Bond. She laughed and said "I've served you before." I just handed my vouchers over. Then I was dumbfounded. She then said "you've paid too much" and handed me a 10 voucher back. She could have been very dishonest and took it for herself. I was really impressed with that. She could have got away with that. I went to the pick up point and told them I had an ebay item to pick up. The staff member was super efficient. He scanned the bar code got my ebay item and by the time he did that the vacuum cleaner had come down. All in all, fantastic customer service and they are incredibly efficient. So it's not a case of if I will shop there again- it's a case of when.
Jan 19th, 2022