The Bicycle Lounge

Had a bike fit on 21 Jan 2022 having had a previous one a couple of years ago and never feeling fully comfortable (sore wrists saddle not quite right ) I am now riding in total comfort and I believe it's the best money I've spent on cycling since buying my bike, thanks mat
Mar 2nd, 2023

Picked up my new bike on Tuesday 21st February and delighted with the advice prior to purchasing the bike, the exceptional service from Matt throughout the process and the level of service and advice on the day I picked up the bike. Round trip of over 400 miles was well worth it. All round superb service and cannot recommend highly enough.
Feb 23rd, 2023

Absolutely amazing customer service from start to finish. The advice from Matt and Howie was first class. The Bicycle lounge were quick to respond, excellent communication and happy to help! Will be making my second purchase from the Bicycle lounge in 2023. A huge thank you for all that you have done.
Dec 18th, 2022

Comically bad! Avoid at all costs! Young lad has no customer service skills & needs to learn the basic art of human interaction and social skills before being employed in a retail setting. The most appalling customer service, and I mean the WORST I have ever experienced, anywhere. Hostile, incompetent and quite frankly laughable. I would rather spend double and give my business to people with skills, competence and knowledge. If I was the owner, I would keep the young lad away from customers & the shop floor at all costs. Heroically embarrassing.
Dec 4th, 2022

Contacted Matt for a bike fitting. Outstanding level of service, knowledge and helpful advice. Highly recommended.
Dec 2nd, 2022