Pastel UK & Ireland

Aug 1st, 2019

Re-itterating on earlier review, be careful when dealing with this company, they don't advise you that you are agreeing to a rolling contract and have to give 90 days prior notice to renewal if you wish to cancel. When trying to cancel the renewal they advised that this was not possible and would have to pay full year, once queried this further they then stated could pay "Termination Fee" of 3 months which was significantly less than full year, however some people may just pay full year not realising.
Jul 5th, 2019

Sep 28th, 2018

Dec 25th, 2017

Be very careful when dealing with this company, they didn't inform us that it is a rolling contract and that you have to give 90 days prior notice to the renewal date in order to cancel it. They sent an invoice out 2 months prior to the renewal date, which by then was too late. When I said I wasn't aware of the notice period, they refer you to their terms and conditions. In my opinion these tactics are crafty and underhanded, who has the time to read all the small print on every document we sign, lesson learned, never again.
May 22nd, 2017