The Decorative Switch & Lighting Company Limited

Rob knows his stuff about lighting. I purchased indoor lights from Him. He spent time discussing options and helping us rather than selling to us. Highly recommend Robs services and the range he offers is huge.
Aug 3rd, 2022

I purchased some LED light bulbs, they are great quality and an amazing price also
Jul 6th, 2022

Ordered some light bulbs on 15th May 2020. Received no reply to my email of beginning June asking them to confirm order is being activated. Plus, their phone number is constantly busy. Not good customer service.
Nov 12th, 2020

Over 2 weeks and no sign of my order and no response from the company.
Feb 18th, 2020

Awful service from this company. Order 2 switches from them, 1 was faulty. After 2 weeks of trying to get hold of Rob (who apparently is the only person who can deal with a return......that says it all) he said to return the socket. I did this at my own cost and despite several attempts to contact them since they do not respond. So now I have no socket, no replacement or refund. Plenty of other people online to shop with instead of these people. UPDATE: Amazing how quickly your responded to this review but not to the countless emails I have sent asking for an update! ! I sent you a photo of the socket as requested but how anyone can determine the issue with a socket from a photo is beyond me? I then, upon your instructions, returned the socket to you for a replacement. At that point you completely stopped responding to any communication. I am happy to post screen shots of the email trails here if there is any doubt of course. More over the socket being faulty is between your company and the manufacture. If you sell something online you are responsible for it being fit for purpose e.g. it should work as described. I am pleased you have replied though, it shows any future customers that read this exactly what kind of company they would be dealing with!
Feb 23rd, 2020