Dazzlin Allure

It is with regret that I write this review but due to the fact that the salon failed to compensate me in any way after a horrific experience, Ill share it here instead as Ive decided not to return or jump through the hoops I have been requested to to resolve a matter that was not my fault. Two stars because I was happy with the customer service I received until this point. Gemma (who I would give 5* to all day) she is the one who won my business and kept me loyal at the salon. Unfortunately in her absence I did not have the same experience. I have spent a lot of money at this place and I have witnessed some unprofessional behaviour along the way but mainly my issue is with the resistance towards giving people refunds or alternative services if they are unhappy which Ive seen so many times. have been a happy paying customer for some time but my most recent visit left me with a cut on my eyebrow after a tint and thread and a trip to A&E due to correct guidance not being given before treatment. I.E remove contact lenses causing a scratched and very painful cornea.(coat of the eye) I give them the benefit of the doubt and go into the shop to show my injured eye ball and cut brow only to be told to email with evidence of going to A&E etc which I found unnecessary and offensive but also mentall challenging as I have disabilities. And frankly I have better things to do then search my medical records like raise a child , run a business etc etc etc.. Had I received a refund, an offer to repeat the treatment once I had healed or something I would have kept coming to the salon but based on how disputes are dealt with I will happily take my business elsewhere. Sharing because I hope it will encourage salon owners to do better. Prioritise customer satisfaction over profit because , well Lifetime Value of a customer is a valuable thing to remember perhaps some training on this A terrible Shame as I thought Id found my all under one roof All the best to the ladies in the salon, this is aimed at the owners!!
Feb 24th, 2023

Stunning lashes this is my first time going there and I am so happy with the outcome. Hybrid lashes - 35
Jan 23rd, 2023

Jan 2nd, 2023

Services: Eyebrow shaping, Eyebrow threading
Dec 3rd, 2022

i went for highlight my hair and first of all they did not started when i booked appointment secondly they already told me price when i booked for my hair highlights and when i went their they took the price first after that they keep saying that that s not right price we charged you its expensive and we charged you very low and then i was saying dont start from the roots they did not listens to me and says no we have to do it when the toner will be applied everything will be fine but the result was very bad but thay said waow it look nice but really that looked so wired not happy with them
Nov 25th, 2022